Ratings based on 417 Verified Reviews

3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Nov 2024
Nice place for a city escape
4 out of 5
by A verified traveler

Posted 12 Nov 2024
Reasonable
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Stylish property, fabulous view
4 out of 5
by A verified traveler

Posted 15 Oct 2024
Really enjoyed our stay. Will be back.
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Chester weekend break lovely hotel would stay their again.
3 out of 5
by A verified traveler

Disappointing for a four star at 4* prices

Posted 27 Aug 2024 on Hotels
For a four star it is looking a bit dated and the room we had was in need of updating and repair, (Room 317 - Broken sink). Great location if you are a golfer. The pool area was ok, nothing special, again looking tired, you only get a robe if you are having a treatment. Evening meal was nice, but restaurant was full of golfing parties and very loud. Breakfast was the biggest disappointment. Totally disorganised, a shortage of crockery and cutlery and ran out of food. You had to ask for everything and the staff were not very attentive. Their main focus is golf, there was people pushing golf trolleys around the hotel, even into their rooms. If you are on a golf deal when probably ok price, but for everyone else expensive for what it is.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2024 on Hotels
3 out of 5
by A verified traveler

Disabled guest

Posted 23 Aug 2024 on Hotels
The accessible room was fine except that the shower floor wet room was tiled so nervous when wet. Little supply of room biscuits/ milk/ tea etc. Service at breakfast was very slow and inefficiently done. Pool was fine to use, plenty of changing room space.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2024 on Ebookers