Ratings based on 581 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 9 Oct 2024
THIS HOTEL IS SCAM ADVERTISING.! Do not fall for it Be aware. The hotel Does NOT have access to thewhite and most beautiful beach in the punta Leona property. We never stsyed at it as we were humiliated disrespect we by 2 of security guards on punta leona beach as we got there and were humiliated by not weAring Punta leona hotel bracelets thats the only has the access to this beach onnpunta leona property. We were with 2 kids 10 yo and the guard on punta leona beach harrased us for not having bracelets from punta leona hotel but having non acess allowed from.this hotel. They did not refubd us till then and we NEVER stayed at this hotel as per what happened on the beach that day, as I managed the same day to book punta leona hotel with its beach access. Do nNOT fall for this scam hotel advertising! Stay aware. The guard on punta leone beach offered us to walk 15 miles on the ocean back to thus hotel since he was humiliating us in front of our crying 2 kids and didnt allow us to even take thr bus back to this hotel....kids born in CR, spoke perfect Spanish and we did too. It never helped us to get a refund from this hotel as Expedia said the hotel never answered thrm what happened. Please DO NOT BOOK this place . Scam.
by A verified traveler
Posted 30 Sep 2024
Los accesos a las
Playas están fatales
by A verified traveler from Holly Hill
Posted 13 Aug 2024
Great !
by A verified traveler
Posted 22 Jul 2024
Mattress are old and lots of metal springs making hard to sleep. Breakfast was great and entertainment staff keep a good mood during the day.
by A verified traveler
Posted 8 Jul 2024 on Hotels
by A verified traveler
Posted 1 Mar 2024 on Hotels
by A verified traveler
Posted 29 Feb 2024
I like the family friendly setting and the conveniance of the small supermarket up the block
by A verified traveler from New York
Posted 5 Feb 2024
Many things wrongs. The layout sucks, broken elevator, poor directions inside the complex very easy to get lost. Not enough lights in the pool area once it gets dark…. Infestation of mosquitoes!!! Good resultant good prices, good food/breakfast, good staff. Nice pool. Bring mosquito repellent.
by A verified traveler
Posted 4 Feb 2024
Hoye Arenas does not longer have an agreement with Punta Leona which means the only beach access is now Playa Mantas and you have to either pay the regular parking if you get any spot cause is pack during weekends or walk there from the hotel as is no longer offering transportation. Really Arenas just provides the pool and sells a closer location to the beach but no beach access at all. I’m not sure I’ll go back as least not during high season
