Ratings based on 225 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Frédérique L. Directrice, Hotel Management
Cher client,Toute l'équipe du Kyriad Tarbes Bastillac se joint à moi afin de vous dire un grand MERCI pour cette excellente note de 10/10.Au plaisir vous revoir bientôt parmi nous.Cordialement
by A verified traveler
Cheap and cheerful
Posted 5 Apr 2022 on HotelsGood value.
Good food
Great staff
Comment from Hotel Management
11 Apr 2022 by Frederique L . Directrice, Hotel Management
Cher client,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
C'est avec grand plaisir que nous recevons vos compliments. Aussi nous ne manquerons pas de partager vos appréciations avec toute l'équipe. Votre satisfaction est notre priorité. Nous espérons vous recevoir de nouveau très prochainement.
Très Cordialement.
by A verified traveler
Posted 6 Jan 2020 on Hotels
Comment from Hotel Management
14 Jan 2020 by Magali B, réceptionniste, Hotel Management
Cher client
Merci d'avoir prit le temps de nous laisser une note au plaisir de vous revoir lors d'un prochain séjour
Cordialement
by A verified traveler
A nice overall stay
Posted 29 Dec 2019 on HotelsThis is a hotel with friendly staff. Still it needs refurbishment.
Comment from Hotel Management
14 Jan 2020 by Magali B, receptionist, Hotel Management
Dear custom
Thank you so much for your feedback, we really hope to see you soon
Best Regards
by A verified traveler
Get what you pay for
Posted 27 Jul 2019 on HotelsIt was fine, only stayed one night. Didn’t use breakfast facility so cannot comment although it looked nice. Kettle in room was leaking but clean enough and comfortable for the price
Comment from Hotel Management
29 Jul 2019 by Antoine, Hotel Management
Chère cliente,
merci pour votre message. Nous sommes ravis de voir que votre séjour s'est bien déroulé et espérons vous revoir parmi nous prochainement.
Très bonne journée
Recommended
for Getaway With Friendsby A verified traveler
Campanile / exactly what you expect
Posted 10 Mar 2018 on HotelsOvernight stay only, location ideal as less than a minute from the motorway
by Raymond from DENIA
Overnight stay enroute to Spain.
Posted 15 Sep 2015 on HotelsHard bed. No English menu. Burger meat was not cooked. Easy to find location.
by A verified traveler
Service improvements needed
Posted 18 May 2009 on HotelsThe Campanile Tarbes is on the highway which takes one to Lourdes. It wasn't easy to find but fortunately a local driver escorted me when I asked at a stoplight for help.
The only problem I had was the lack of air-conditioning. This was one of those Spring nights where the weather was transitioning. My best efforts to cool off the room went unrewarded. When I brought this to the attention of the manager, she said she'd address it. She sent over one of her staff with a portable heater! I wanted A/C, not more heat! So I ended up just opening a window.
Dinner in the dining room was great and a good value.
The only other complaint I would have (and this was true at another Campanile Hotel at which I stayed), is that the chambermaids came to the room much too early. Before even knocking, they put their keys in the lock and opened up before I had a chance to say anything. I was hardly ready to depart and my desire to sleep in was obviously thwarted. Having "Do Not Disturb" signs readily available would be a good thing.
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Frédérique L. Directrice, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps de nous laisser une note, celle-ci reflète votre satisfaction lors de votre séjour dans notre établissement. Nous espérons vous revoir bientôt.Cordialement
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Frédérique L. Directrice, Hotel Management
Cher client,Je vous remercie pour la note que vous nous attribuez. Au plaisir de vous accueillir de nouveau. Bien cordialement
