Ratings based on 176 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
30 Sep 2024 by MFB Tarabya Hotel , Hotel Management
Merhaba Değerli Ali Bey Otelimize gösterdiğiniz ilgi ve rezervasyonunuz için teşekkür ederiz. Sizleri otelimizde ağırlamaktan mutluluk duyduk. Gelecekte sizi tekrar ağırlamayı umuyoruz. Güzel yorumunuz ve puanınız için teşekkür ederiz.MFB Tarabya Otel Ailesi Saygılarımla
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
20 Sep 2024 by MFB Tarabya Hotel , Hotel Management
Merhaba Değerli Misafirimiz Otelimize gösterdiğiniz ilgi ve rezervasyonunuz için teşekkür ederiz. Sizleri otelimizde ağırlamaktan mutluluk duyduk. Gelecekte sizi tekrar ağırlamayı umuyoruz. Güzel yorumunuz ve puanınız için teşekkür ederiz.MFB Tarabya Otel Ailesi Saygılarımla
by A verified traveler from cliffside park
Posted 3 Sep 2024
Great View!! Amazing location!!..Friendly staff and everywhere is in walking distance. BUT here is the story i have to share with people like ourselves , who really pays attention to others opinions and internet reviews . I have booked the room by my friends recommendations. As soon as i have completed booking , have received and email stating that " unmarried couples are prohibited to stay in the Hotel , thanks for your understanding. " . Let's say you don't have your marriage certificate with you on your trip , if you look young enough to be just ordinary couples , even by PAYING THE FULL AMOUNT THROUGH EXPEDIA , they might say you cannot stay in the hotel. When i tried to reach the Hotel management , they said it's an automatic reply goes to everyone as soon as the reservation is completed. Even though we are married over 20 years it really bothered me . We are in 21st century and who cares about your legal status as long as you go pay the amount and go by the rules and don't bother anyone. My point is , it's a great hotel with very friendly staff BUT the management's mentality is from middle age era. Whoever decides to stay there just be aware that's all!!
Comment from Hotel Management
6 Sep 2024 by MFB Tarabya Hotel , Hotel Management
Hello Dear GuestThank you for your interest in our hotel and your reservation. We were happy to host you in our hotel. We hope to host you again in the future. We are very sorry for your comment and score. Due to the decision taken by the board of directors of our hotel, it is only valid for Turkish citizens.MFB Tarabya Hotel FamilyBest regards
by A verified traveler
Posted 28 Aug 2024
The staff were unhelpful
Services were poor
Hotel is pretty much overpriced!
Comment from Hotel Management
6 Sep 2024 by MFB Tarabya Hotel , Hotel Management
Hello Dear GuestThank you for your interest in our hotel and your reservation. We were happy to host you in our hotel.We are sorry for your score. Your opinions are very valuable to us. We would be very happy if you share the problem you are experiencing with us in order to improve our quality and service. We hope to host you again in the future.MFB Tarabya Hotel Family Best Regards
by A verified traveler
Posted 19 Apr 2024
I had a very nice stay at Tarabya, yet the check out experience was very bad.
Comment from Hotel Management
18 Jul 2024 by Sinem , Hotel Management
Dear GuestThank you for your interest and reservation in our hotel.We were happy to host you in our hotel. We hope to welcome you again in the future. Your opinions are very valuable to us. We would be very grateful if you let us know about the problem you are experiencing so that we can improve our service quality. We are sorry for the inconvenience you experienced.MFB Tarabya Hotel FamilyKind regards
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Sinem , Hotel Management
Hello Dear GuestThank you for your interest in our hotel and your reservation. We were happy to host you in our hotel. We hope to welcome you again in the future. Thank you for your nice comment and score.MFB Tarabya Hotel FamilyKind regards
by A verified traveler
Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
18 Jul 2024 by Sinem , Hotel Management
Hello Dear GuestThank you for your interest in our hotel and your reservation. We were happy to host you in our hotel. We hope to welcome you again in the future. Thank you for your nice comment and score.MFB Tarabya Hotel FamilyKind regards
by A verified traveler
Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
9 Oct 2023 by Betul CIFCI, Hotel Management
Hello Dear Guest,I would like to thank you for this nice evaluation.We are proud to satisfy you, see you on your next stay. I would like to state that we want to find out the factor that caused you to deduct 2 points and fix it.Kind regardsHave a nice day
by A verified traveler from Huntington Sta
Posted 20 Aug 2023
They mandatorily took my car for valet parking when I arrived for the night. The next morning, they crashed my car in front of my eyes while hotel driver was pulling my car from the parking spot. I learned that the licensed valet driver was sent for to an airport pick-up and they had their waiter from their restaurant to drive and pull the parked cars for that time period. The waiter literally didn't know how to drive. He stopped my car 2-3 times on the street.
The hotel manager funnily offered me to pay $30-$60 to fix my car or asked me to leave the car at their place and they’ll get it fixed. My bumper and front right-light had deep scratches, bumper offset from the body that I need to take my car to a body shop. On top of this incident, they charged me $55.06 for the extra bed they brought to my room for my 14 y.o. son even after I paid $429.98 for the room for two nights. Their rooms are very small. Breakfast is not free and overcharged compared to restaurants around. I don’t recommend anyone to stay at this hotel.
Letting customer’s car drive to a person who doesn’t know how to drive is not an accident! It is lack of responsibility. Under their management logic their valet driver may cook your food at your stay, be careful!
Comment from Hotel Management
22 Aug 2023 by CRM SERVICES, Hotel Management
Merhabalar Sayın Burak Bey,23 haziran saat 08:44 sizinle expedia üzerinden yazışmalarımız mevcut. Sizlere opsiyonlar sunuldu, hatta aracınız için yetkili bayi bile teklif edildi sizlerde kayıtlara geçilmesini ısrarla istemediğinizi ilettiniz. Ve bununla birlikte tüm masrafların tarafımızca karşılanacağı da belirtildi. Bize dönüş yapacağınızı ilettiniz ve biz sizlerden hala haber beklerken bu şekilde ağır, markamızı zedeleyici ve aslı olmayan ithamlarla dönüş yapmanız bizleri derinden üzdü. Aracınızın tüm görüntülerini sizlere iletmek istiyorum , yorumlarda yazılan gibi olmadığını göreceksiniz. Kahvaltı ile ilgili yorumunuzla da alakalı ; rezervasyon aşamasında RO (room only) olarak sizler tercih edip, satın alıyorsunuz. Ücretsiz olarak bu hizmetten yararlanmak istediğinizi belirtmiş olsaydınız emin olun kurum olarak ikram etmekten asla çekinmez bilakis mutluluk duyardık. Yorumlarınızın için tüm ekip olarak üzüldüğümüzü tekrar tekrar belirtmek isteriz. İyi günler dileriz.
by A verified traveler
Posted 4 May 2023
Comment from Hotel Management
24 Aug 2023 by CRM SERVICES, Hotel Management
Sayın Oğuz Bey,ncelikle My Finest Bosphorus Hotel Ailesi olarak, tatiliniz için tesisimizi tercih etmiş olduğunuz ve değerli vaktinizi ayırıp değerlendirmenizi paylaştığınız için çok teşekkür ederiz.Siz değerli misafirlerimize unutamayacağınız bir tatil sunabilmek için gayret göstermekte ve sizin taktirinize layık olmaya çalıştığımızı vurgulamak isteriz. Hizmetlerimiz ile ilgili güzel düşünceleriniz için ayrıca teşekkür eder, kıymetli değerlendirmenizi Yönetim Ekibimiz ve departman yöneticilerimiz ile mutlulukla paylaşacağımızı belirtmek isteriz.Güzel tatil anılarınızın bir parçası olmaktan ve önümüzdeki dönemlerde sizleri My Finest Bosphorus'ta tekrar ağırlamaktan onur duyarız!
