Ratings based on 302 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Sep 2024
This is an excellent place to stay. All the staff are friendly and helpful. Room is very nice and comfortable. On-site restaurant and bar are great!. I would definitely come back.
Comment from Hotel Management
17 Sep 2024 by Hotel Loma Real., Hotel Management
buenas tardes.Estimado Huésped gracias por tomarse el tiempo de evaluar nuestros servicios e instalaciones. Esperamos tenerlos de vuelta en casa.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2024
5 out of 5
by A verified traveler

Posted 28 Jul 2024
Beautiful grounds; friendly staff
Comment from Hotel Management
17 Sep 2024 by Hotel Loma Real, Hotel Management
buenas tardes.Estimado Huésped gracias por tomarse el tiempo de evaluar nuestros servicios e instalaciones. Esperamos tenerlos de vuelta en casa.
5 out of 5
by A verified traveler

Posted 27 Jul 2024
Loma Real is the best hotel in Tapachula. Always clean and the staff is very accommodating.
Comment from Hotel Management
17 Sep 2024 by Hotel Loma Real., Hotel Management
Buenas tardes.Estimado Huésped gracias por evaluar nuestros servicios e instalaciones tomaremos en cuenta sus comentarios para mejoras.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2024
5 out of 5
by A verified traveler

Posted 11 Jun 2024
The staff there was friendly. The rooms were big and clean. The food at the restaurant was very good and reasonable prices. The landscaping can be improved. The gardens around looked unkept. I will definitely stay again at this place
5 out of 5
by A verified traveler

Posted 19 Apr 2024
It was great! A lot of space, nice room and great service
2 out of 5
by A verified traveler

Posted 18 Apr 2024
Rooms are not like pics, they have no small fridge, bathroom toilet water tank takes long to fill
2 out of 5
by A verified traveler

Posted 31 Mar 2024
Hotel, lacks any useful appliances, like small fridge, ac outlets, beds are old, spring mattress can be felt, wifi does not work , shower drain clogged , toilet hidden in the shower room hotels is far from center of the city and far from main roads, price of 5 star hotel when it should be rated at 2.5 stars
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2024 on Hotels
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