Ratings based on 130 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Room service excellent
Posted 25 Mar 2024 on Hotels
Room service was excellent. Food was absolutely fantastic. No pool or fitness center. Right downtown and you could walk to an array of shops and restaurants. Beggars all over the place. We were approached more than 30 times in one hour sitting outside at a street restaurant. So after that we just ate and had cocktails in the hotel bar and restaurant. The staff was extremely attentive and the food was great with a huge variety. The only complaint I had at this hotel was that you could not charge anything to you room. You could not even leave a credit card at the front desk. The only way you could charge anything to your room was to deposit $5000.00 pesos and they would reimburse you for the difference back to your card but it would take up to 3 weeks to show up. Would I stay there again? Yes, because of the location and the food and especially the service. You do have to park about a block away in a secure covered parking lot.
I think you can get closer parking if you ask for it ahead of time. However, don’t book it through Hotels.com. It is substantially cheaper if you book it directly with the hotel.
Comment from Hotel Management
25 Mar 2024 by HOTEL DON MIGUEL, Hotel Management
Lamentamos su inconformidad, nos esforzamos en poder atenderle, agradecemos su comentario.
by A verified traveler
Posted 1 Aug 2023
Comment from Hotel Management
3 Aug 2023 by hotel don miguel, Hotel Management
Agradecemos su comentario, esperamos su pronta visita,
by A verified traveler
Posted 18 Jun 2023
We always have the best time at Don Miguel, the staff, the property and everything is the best place to stay.
Comment from Hotel Management
21 Jun 2023 by HOTEL DON MIGUEL, Hotel Management
Agradecemos su comentario, esperamos su pronta visita.
by A verified traveler
Posted 14 Mar 2023
After a long trip in the mountains with no running water, this hotel was like heaven.
Comment from Hotel Management
16 Mar 2023 by HOTEL DON MIGUEL, Hotel Management
Bendiciones.
by A verified traveler
Posted 7 Mar 2023
Las instalaciones muy limpias, todo super cerca del centro. La amabilidad del personal siempre muy atentos y amables.
Cuando brinden información por mensaje agradecería puedan brindar toda la información al cliente y lo mas favorable.
Comment from Hotel Management
16 Mar 2023 by HOTEL DON MIGUEL., Hotel Management
Agradecemos su comentario. Esperamos su pronta visita.
by A verified traveler
Posted 4 Dec 2022
Everything was ok, location was good and customer service was good
Comment from Hotel Management
21 Dec 2022 by HOTEL DON MIGUEL, Hotel Management
Agradecemos su comentario.
by A verified traveler
Posted 10 Oct 2022
Excellent customer service from front desk and hotel staff, early check in as well, walking distance to downtown, restaurant Los Jarrones has bad service.
Comment from Hotel Management
15 Oct 2022 by HOTEL DON MIGUEL., Hotel Management
Agradecemos su comentario.
by A verified traveler
Posted 31 Jul 2022
It was nice
Comment from Hotel Management
1 Aug 2022 by HOTEL DON MIGUEL, Hotel Management
Agradecemos su comentario, esperamos su pronta visita.
by A verified traveler
Posted 3 Apr 2022
very nice
Comment from Hotel Management
13 Apr 2022 by HOTLE DON MIGUEL., Hotel Management
Gracias por su preferencia, esperamos poder brindarle nuevamente nuestros servicios.
by A verified traveler
Posted 1 Mar 2022
Location
Comment from Hotel Management
1 Mar 2022 by HOTEL DON MIGUEL., Hotel Management
Estamos ubicados en la ciudad de Tapachula, Chiapas. en la 1a. calle Poniente Col. Centro.
