Ratings based on 119 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
A good hotel….
by A verified traveler
Posted 26 Aug 2024
Close to airport. Very classy place
by A verified traveler
Posted 31 Jul 2024
The quality of the hotel and its location in relation to getting to the airport, fast!
by A verified traveler
Posted 16 Jul 2024 on Hotels
by A verified traveler
Posted 10 Jul 2024 on Hotels
by A verified traveler
Good, convenient and reasonable cost
Posted 26 Apr 2024 on HotelsWe chose this hotel because it was close to the airport. Very nice accommodations. We just needed a room for one night, for a flight layover. Shuttle service to/from airport is helpful. Would recommend.
by A verified traveler
Posted 16 Apr 2024 on Hotels
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by 公關企劃專員Rex , Hotel Management
Dear value guest,Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Taoyuan.We appreciate your comments and we hope your next visit with us will be as effortless as the previous one.Sincerely,Public Relation specialist
by A verified traveler
Posted 21 Nov 2023
Hotel did not meet the star standard with chemical smell all around from remodeling … it should not let people stay in such poor conditions, especially someone with asthma.
It doesn’t not provide good service with international reservation and they asked extras fee even you have paid taxes during online reservations… i don’t recommend to be here again. You pay high price with poor service and bad living conditions… this is the first 4or 5 star hotel having such bad problems from my international travel experience 🙁🙁🙁
Comment from Hotel Management
23 Nov 2023 by 公關企劃專員Rex, Hotel Management
Dear customer, we are very sorry that you had a bad experience when staying at Sheraton Taoyuan Hotel. In response to several of the oversights you have stated, we have reported them to the relevant departments and requested improvements. Once again, I sincerely apologize to you and hope to have the opportunity to serve you again in the future. Thank you very much for your valuable comments.
by A verified traveler
Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
24 Oct 2023 by 公關企劃專員Rex, Hotel Management
謝謝您分享您的心情與感受，如果您覺得我們有什麼地方可以改進的，歡迎您與我們分享。
