Ratings based on 159 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jul 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by 櫃台, Hotel Management
感謝你的意見與分享，謝謝。
by A verified traveler
Posted 21 Jul 2022
It's close to old city center, rooms are pretty clean
Comment from Hotel Management
22 Jul 2022 by 櫃台, Hotel Management
感謝你的意見與分享，謝謝。
by A verified traveler
Good value
Posted 3 Jul 2021 on HotelsNice value. Have no complaints. Clean and comfortable for a one-night stay.
Comment from Hotel Management
3 Jul 2021 by 櫃檯, Hotel Management
Thank you for your affirmation,And share your thoughts.
The hotel will try to maintain this state.
Hope you have a nice day.
by A verified traveler
Good economic hotel
Posted 6 Feb 2020 on HotelsMy stay was satisfactory. The location is 10-15 minutes walking from taoyuan station. There are closer and equally good condition choices from the train station. Overall, it is still very good choice for the money.
Comment from Hotel Management
6 Feb 2020 by 櫃台, Hotel Management
Thank you for your comments and affirmations.
by A verified traveler
Posted 27 Oct 2019 on Hotels
It was a very clean environment and check-in was fast. Although a bit hard to find at first.
Comment from Hotel Management
30 Oct 2019 by 吳經理, Hotel Management
Thank you for your stay and reviews, let us have room for improvement, welcome to visit again next time.
by A verified traveler
Bed bug problem
Posted 15 Jul 2019 on HotelsI stayed at this place a few times and I thought it was a nice place until I realized they had bed bugs and I mean I had seen the little blood stains on the bed sheets and then when I moved the mattresses I actually saw the bed bugs crawling around. Obviously the hotel was not very impressed and the front desk lady gave me attitude when I told her about it and wanted to cancel my booking and then I got charged for one night which in the end it was only like $27 USD. However now that I think about it I really don't believe I should have been charged anything because who wants to stay in a place with bed bugs.
Comment from Hotel Management
23 Jul 2019 by 吳經理, Hotel Management
I am very sorry, I am disappointed. I have always been a customer we pay very much attention to. After we have been looking for a long time in the room, we have not found any bugs. We also want to know what we saw that day. In fact, the room is filled with guests every day, including the following days, there is no incident of nickname bug bites. As for the one-day rent, it is the requirements of the reservation network, not our request, I hope to deal with this calmly. event.
Physical well-being
by A verified traveler
Value for money
Posted 14 Jul 2019 on HotelsHotel room is spacious and good value for the price paid. Apart from being near convenient store, there's nothing much around the area. Staff are friendly and helped to book a taxi the next morning. 2 levels below is a night club and you can hear loud music when getting in and out of the hotel but is ok in the room.
Comment from Hotel Management
15 Jul 2019 by 櫃台, Hotel Management
感謝您的意見
Thank you for your comments
by A verified traveler
Posted 13 Jul 2019 on Hotels
Comment from Hotel Management
15 Jul 2019 by 櫃台, Hotel Management
感謝您的意見
by A verified traveler
Posted 12 Jul 2019 on Hotels
Comment from Hotel Management
15 Jul 2019 by 櫃台, Hotel Management
感謝您的意見
by A verified traveler
Good deal
Posted 7 Jul 2019 on HotelsThis hotel was very comfortable. It was a good deal for the city view room. The only complaint I have was of other guests smoking in their rooms which polluted my room with their yucky cigarette smoke.
Comment from Hotel Management
10 Jul 2019 by 早班櫃台, Hotel Management
感謝您的意見。
