Ratings based on 233 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Freedom Design Hotel, Hotel Management
Thank you for choosing to stay in Freedom Design Hotel, and look forward to your visit again, thank you! Best Regards
by A verified traveler
Posted 3 Nov 2024
This hotel made the cancellation of my flight due to the typhoon a nice experience . First, the price was not excessively high. It was the only hotel available within 15-20 minutes from the airport. The staff was very nice and spoke English which was a plus. We were told we also get complimentary dinner. What a great surprise in the middle of a storm . The hotel is different , especially the lobby. You have the dining area as well as a play room ( massage chairs, cars for kids to play , piano, you can also play tennis). The interior court was my favorite part. They had about 4-5 dogs ( mostly Shiba), very playful and friendly. It looks like they have their kennel there.
The room was very clean and made the experience a positive one. They offer toiletries by the reception upon request, however the showers had shower gel and shampoo. The bed was big and comfy. They also offer water via a water dispenser by the elevator, including hot water. I highly recommend this hotel . They were even so nice to call a taxi in the morning for us. I am not sure about the area since I was not able to explore , but regarding the rooms and service - 5 stars.
Comment from Hotel Management
12 Nov 2024 by Freedom Design Hotel, Hotel Management
Thank you so much for the positive feedback you have given and such a fantastic review. We are thrilled that you enjoyed your stay with us. We look forward to seeing you again ! Best regards, Freedom Design Hotel
by A verified traveler
Posted 2 Nov 2024
Very wonderful lobby! Nice receptionist. Lots of dining options at Tai Mall nearby. The rooms are incredibly spacious. I like that the hotel has discontinued providing single-use bathroom amenities. It saves millions of wasteful product going into landfills. The breakfast buffet is very generous in terms of the number of items for consumption. Great hotel!!!
Comment from Hotel Management
12 Nov 2024 by Freedom Design Hotel, Hotel Management
Thank you so much for the positive feedback you have given and such a fantastic review. We are thrilled that you enjoyed your stay with us. We look forward to seeing you again ! Best regards, Freedom Design Hotel
by A verified traveler
Posted 8 Aug 2024 on CheapTickets
Breakfast is great
Comment from Hotel Management
28 Aug 2024 by Freedom Design Hotel, Hotel Management
Thank you for such a great review. We look forward to seeing you again ! Best regards
by A verified traveler
Great hotel for great value
Posted 10 Jul 2024 on HotelsClean room, friendly staff, delicious and free breakfast
by A verified traveler
A nice hotel
Posted 26 May 2020 on HotelsFriendly staff, room was comfortable and spacious.
Comment from Hotel Management
27 May 2020 by Maggie, Hotel Management
Thank you for such a great review. We look forward to seeing you again ! Best regards, Freedom Design Hotel
by A verified traveler
Posted 12 Mar 2020 on Hotels
i transitioned through taipei. The front desk staff were very helpful! I was looking for a one day tour. So she helped to book a very nice and reliable taxi! I had concern since I had to leave all my luggage in the taxi while i was touring places. Taxi driver was a stranger but the hotel staff ensured me that the hotel would guarantee my safety since they have working relationship! Yup, the taxi driver was awesome! He was very accommodating! Dropped me airport after a day trip. experience!!
Comment from Hotel Management
16 Mar 2020 by Maggie, Hotel Management
Thank you so much for the positive feedback you have given and such a fantastic review. We are thrilled that you enjoyed your stay with us. We look forward to seeing you again !
Best regards,
Freedom Design Hotel
by A verified traveler
Posted 8 Mar 2020 on Hotels
The four beds in the family room was great. Very spacious!
Comment from Hotel Management
10 Mar 2020 by Maggie, Hotel Management
Thank you so much for the positive feedback you have given and such a fantastic review. We are thrilled that you enjoyed your stay with us. Hopefully we get to see much more of you so we can deliver and exceed the service you have come to know.
by A verified traveler
Posted 6 Feb 2020 on Hotels
Me and my daughter was there 2 nights .
Most of the crew don’t know English,
They don’t get credit card in the coffee shop.
Comment from Hotel Management
12 Feb 2020 by Maggie, Hotel Management
Thank you for reviewing Freedom Design Hotel. I am very sorry and surprised to hear about your experience with our services and I will surely discuss this with the team to see where the miscommunication may have occurred. I hope you will give us another chance to impress you in the future.
by A verified traveler
Posted 29 Jan 2020
Comment from Hotel Management
1 Feb 2020 by Maggie, Hotel Management
感謝您入住富立登飯店，很高興您喜歡我們的服務，期待能再次與您相會，祝您有個美好的一天！
