Ratings based on 36 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jun 2024
The location, the staff and the roof are perfect
by A verified traveler
Posted 18 Jun 2024 on Hotels
Check-in was fast and smooth. The room was clean and seemed to have been recently renovated. The bed was comfortable, and the pillows were okay. However, I had some issues during my stay:
There were no blackout curtains, so you have to deal with sunlight in the morning.
Room service ends at 3 PM.
Room service is not professional. I had to repeatedly ask them to clean properly as there was still dust and the room needed mopping. They didn’t seem to know how to clean the room and bathroom properly.
There was no hot water in my room. I had to request maintenance to fix it multiple times, and it took two days to resolve.
The TV had only 10 channels.
My late check-out request was rejected, despite checking in a couple of hours before midnight. If you want to stay for half a day, you have to pay 71% of the daily rate. While this is their policy, it doesn't seem customer-friendly
by A verified traveler
Posted 18 Jun 2024 on Hotels
Check-in was fast and smooth. The room was clean and seemed to have been recently renovated. The bed was comfortable, and the pillows were ok. However, I had some issues during my stay:
There were no blackout curtains, so you have to deal with sunlight in the morning.
Room service ends at 3 PM.
Room service is not professional. I had to repeatedly ask them to clean properly as there was still dust and the room needed mopping. They didn’t seem to know how to clean the room and bathroom properly.
There was no hot water in my room. I had to request maintenance to fix it multiple times, and it took two days to resolve.
The TV had only 10 channels.
My late check-out request was rejected, despite checking in a couple of hours before midnight. If you want to stay for half a day, you have to pay 71% of the daily rate. While this is their policy, it doesn't seem customer-friendly
by A verified traveler
Posted 23 May 2024
Rooms are clean and the staff cleans the rooms very day well every day. Rooms inside the building have window to a construction shaft that vertically crosses the entire house, so there is no daylight and no air. Rooms with normal windows to the street are OK. Hot water in shower flows after a long time. It is necessary to drain the water and wait. Breakfast is poor and every day the same. Staff is very kind and helpful. I can recommend this hotel for accommodation in Tanta.
by A verified traveler
Posted 24 Apr 2024
Staff is friendly, everything is clean, food and amenities are perfect but
elevator is not safe and there’s discrimination between guests according to their nationalities!
by A verified traveler
Posted 28 Mar 2024
Best choice where to stay in hotel in Tanta.
by A verified traveler
Posted 3 Dec 2023 on Orbitz
Very bad and unsafe property, very noisy due to renovation, WIFI unstable and need to login every single minute, the room was un proper room and was made by steal and sealing and not concrete. FO satff un professional and many others
by A verified traveler
Posted 29 Nov 2023
by A verified traveler
Posted 26 Nov 2023 on Wotif
Overall, a good place to stay for a few days.
by A verified traveler
Posted 29 Oct 2023 on Hotels
