8/10 Good
Claire, Melbourne
Traveled with partner
Jan 10, 2020
Liked: Cleanliness, staff & service, amenities
Stella and her family have been wonderful hosts. The room is a bit run down and a big gap between the roof and bathroom wall. So we had mosquitos at night. We had lunch and dinner at the resort for the entire time that we stayed in Tanna Island. Stella is a great cook!
We had a bad experience with the driver who took us to the volcano from Amutia. I don't know if the driver is the designated driver for Amutia Resort, but he did all the airport pick up and drop off. We were a group of 4 and hired one car, we asked a couple of times for the price before we went, but the driver just say we will work out at the end. Turns out the driver has asked for 120,000 vatu from EACH passenger. ($140 aud) We were completed shocked by this unreasonable demand, we ended up bargaining to a price where still is probably more expense than Uber in Australia. I would recommend travellers to pre-negotiate price before you go to the volcano regardless of push backs.
Claire
Stayed 3 nights in Dec 2019