Ratings based on 15 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Aug 2024
The hotel is conveniently located in walking distance from the Ferry Terminal. The hotel is clean and modern designed
The rooftop bar has an amazing view. Across the road there is a cafe where its very chill and had goos food too. 2 24-hours pharmacy is a stone throw away and its adjacent to Jln Merdeka where ther locals go to shop, do marketing and find food.
Comment from Hotel Management
21 Aug 2024 by Management Nite & Day Laguna Hotel Bintan - , Hotel Management
Dear IshamMindy & Mork greet you well...!!!Thank you so much for your wonderful review and perfect rating! We're thrilled to hear that you enjoyed our convenient location, modern design, and the amazing views from our rooftop bar. It’s great to know that you also found the nearby amenities and cafes to your liking. We appreciate your feedback and hope to welcome you back soon for another fantastic stay!Best Regards,Tanjungpinang
by A verified traveler
Posted 19 May 2023 on Hotels
Comment from Hotel Management
22 May 2023 by Anggo, Hotel Management
Mindy & Mork greet you well. We highly value our guests' opinion, as our aim is to give our guests the best possible experience and make them feel at home Thank you for staying at Nite and day laguna and for taking the time to share your experience with us. Best Regards, Management Nite & Day Laguna Hotel Bintan - Tanjungpinang
by A verified traveler
Posted 9 Apr 2023
Comment from Hotel Management
12 May 2023 by Anggo, Hotel Management
Mindy & Mork greet you well.We highly value our guests' opinion, as our aim is to give our guests the best possible experience and make them feel at homeThank you for staying at Nite and day laguna and for taking the time to share your experience with us.Best Regards,Management Nite & Day Laguna Hotel Bintan - Tanjungpinang
by A verified traveler
Posted 9 Mar 2023 on Hotels
Comment from Hotel Management
22 Aug 2024 by Management Nite & Day Laguna Hotel Bintan , Hotel Management
Dear MUhammadMindy & Mork greet you well...!!!Thank you so much for the perfect 10/10 score! We're thrilled to hear that you had an excellent experience with us. We can't wait to welcome you back for another fantastic stay!Best Regards,
by A verified traveler
Posted 25 Jan 2023 on Hotels
Hotel staffs are all great! Always smiled to us. And the room was clean. I will book again next year.
Comment from Hotel Management
21 Feb 2023 by Anggo, Hotel Management
Mindy & Mork greet you well.We highly value our guests' opinion, as our aim is to give our guests the best possible experience and make them feel at homeThank you for staying at Nite and day laguna and for taking the time to share your experience with us.Best Regards,Management Nite & Day Laguna Hotel Bintan - Tanjungpinang
by A verified traveler
Posted 16 Nov 2022
Comment from Hotel Management
22 Aug 2024 by Management Nite & Day Laguna Hotel Bintan , Hotel Management
Dear MichaelMindy & Mork greet you well...!!!Thank you for your positive review and for giving us a 4/5 score! We're glad to hear that you had a good experience. If there's anything we can do to make your next stay even better, we'd love to hear your suggestions. We look forward to welcoming you back soon!Best Regards,
by A verified traveler
Posted 28 Jan 2020
The room is newly renovated but the Toilet has bad smell that come in to the room. The location is not too far from the Ferry terminal. The breakfast area is comfortable but the foods quality and variety need to be improved.
Comment from Hotel Management
22 Aug 2024 by Management Nite & Day Laguna Hotel Bintan , Hotel Management
Dear AnonymousMindy & Mork greet you well...!!!Thank you for your feedback. We're glad you appreciated the newly renovated room and convenient location. However, we apologize for the unpleasant smell in the toilet and the breakfast quality not meeting your expectations. We’ll work on these areas to improve your experience. We appreciate your input and hope to serve you better in the future.Best Regards,
by A verified traveler
Not recommended - too noisy! Service not good!
Posted 5 Dec 2019 on HotelsSurrounding noisy starts early daily plus nearby rooster nonstop from 4.30am, disturb sleep. Hotel newly renovated but security card access to lift havent activated. Walk way so dark even at 10.30am so they hv to open the window and who knows someone might climb in! Took lift up to level then hv to lift up luggage walk down staircase around 25steps, breakfast no good. Service is lousy, hv one issue but the mgr was so rude, the staff was ok. Tried the highest price inhouse massage but not didnt cover some parts of body, the body scrub substance dropped all over room, made a mess. Nothing to eat nearby. I will not recommend this hotel
Comment from Hotel Management
22 Aug 2024 by Management Nite & Day Laguna Hotel Bintan , Hotel Management
Dear AnonymousMindy & Mork greet you well...!!!Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced, from the noise disturbances and security concerns to the issues with breakfast and service. We’re also sorry that the massage didn’t meet your expectations. Your comments will be addressed with our team to ensure improvements. We appreciate your input and regret that we didn’t meet your expectations during this stay.Best Regards,
by A verified traveler
Bad service
Posted 28 Nov 2019 on HotelsMy friend room door at mid night sudden open and hotel very bad service to handle it.
Hotel very noisy at surronding.
Comment from Hotel Management
22 Aug 2024 by Management Nite & Day Laguna Hotel Bintan , Hotel Management
Dear AnonymousMindy & Mork greet you well...!!!We sincerely apologize for the troubling experience you and your friend had during your stay. The situation with the door is concerning, and we regret that our service did not meet your expectations in handling it. We're also sorry to hear that noise levels affected your stay. Your feedback is invaluable, and we'll be addressing these issues with our team to ensure they don't happen again. We appreciate your honesty and hope we can have the opportunity to provide a much-improved experience in the future.Best Regards,
by A verified traveler
Posted 1 Nov 2019
Generally a pleasant hotel. Front desk was nice and responsive.
Comment from Hotel Management
22 Aug 2024 by Management Nite & Day Laguna Hotel Bintan - , Hotel Management
Dear AnonymousMindy & Mork greet you well...!!!Thank you for your kind words and perfect rating! We're glad to hear that you had a pleasant stay and that our front desk team was responsive to your needs. We hope to welcome you back for another enjoyable experience soon!Best Regards,
