Ratings based on 72 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Excellent facility.
by A verified traveler
Posted 6 Aug 2023
體驗有點兒兩極，我們訂了兩個房間，一個家庭套房另外一個普通房，家庭套房很漂亮很酷，孩子很開心，但入住的時候櫃檯找不到我們的預定（最後說在備份才找到），浪費了很多時間，另外普通房間晚上很大的機器聲音（最後酒店換了個房間給我們），但冷氣機也是比較大聲的
Comment from Hotel Management
20 Aug 2023 by 龙源, Hotel Management
尊敬的宾客，感谢您下榻东莞观澜湖度假酒店，并对酒店给予支持和厚爱。观澜湖位于5A级旅游度假区，毗邻大屏障森林公园，景色十分秀丽。感谢您对酒店您对我们给出中肯的评价，开业以来，酒店一直有注重设备的保养和维护，今后我们会更加注重这方面的工作，同时我们也会对前台同事进行培训，以确保不会再出现类似的问题。您对酒店的满意是酒店全体工作的动力，让每位宾客能感受到宾至如归的感觉是我们服务的最终目标。期待您的再次光临，祝您生活愉快！
by A verified traveler
Posted 15 Mar 2023
It was a nice stay overall. Very quiet and relaxing. However the pool wasn’t open and it felt understaffed in some areas. A few times employees were sleeping on job.
Comment from Hotel Management
20 Jul 2023 by 龙源, Hotel Management
Dear guest, thank you for staying at Mission Hills Dongguan Resort and for your support and love. Mission Hills is located in the 5A tourist resort, adjacent to the Great Barrier Forest Park, the scenery is very beautiful. Thanks for your comments and suggestions, we will arrange manpower more reasonably, and strengthen staff training and post inspection. In addition, our swimming pool is open from May to October every year outdoor pool, and from November to April open indoor pool, anytime you are welcome to play! Thank you for your recognition and praise, your satisfaction with the hotel is the driving force of the hotel's work, so that every guest can feel at home is the ultimate goal of our service. Look forward to your visit again, I wish you a happy life!
by A verified traveler
Posted 27 Dec 2019 on Hotels
by A verified traveler
Posted 10 May 2019 on Hotels
Amazing experience. Have Google Translate ready. Assistance in English is harder to find here. The facility is amazing and a welcome break from the hustle and bustle of the city. This is always our home in the area when we visit.
by A verified traveler
Posted 14 Apr 2019
by A verified traveler from Seoul, Korea
Posted 8 Apr 2019 on Orbitz
Luxurious Room and amenity.
Gym is good machine and tools.
But restaurant is a little far.
by A verified traveler
Posted 7 Mar 2018 on Hotels
by Mark
Mission Hills stay
Posted 12 Dec 2017 on HotelsOur stay at Mission Hills was very good exceptional rooms, very clean and the golf course grounds is beautiful. However the walking distance (another building) to the buffet breakfast was too far and not marked very well. There isn't a very good restaurant option at this hotel.
by A verified traveler
Golf weenend
Posted 2 Nov 2017 on HotelsGreat golf weekend, the courses are great, the service is very professional.
