Ratings based on 39 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2023
by A verified traveler from Rochester, NY
Posted 5 Sep 2018 on Orbitz
Very pretty guest room. Hotel staff was mixed emotions. The reception guy was very friendly and helpful. The woman was a little dry and could have been friendlier. Location was nice, but 5 minutes from the busy area, but price was good.
by A verified traveler from NW Chicago suburbs
Inquire about staff availability prior to booking
Posted 27 Jun 2018
Pros: The architecture and decor. They linked us with a lovely guide and taxi driver for tours.
Cons: A multilingual staff person should be available at all times on the premises. We speak 6 languages fluently, minus Arabic.
Location: The beach is not walkable nearby. The house is in a residential neighborhood and there were no maps offered to help you navigate the area.
I booked this location hoping for a quiet stay but we would have had a much better experience at a larger facility. On several occasions, there was not a single staff person present. On our final night, I informed the driver that we needed to be at the ferry by 8 am the next morning. We went to the lobby at 7:45 am and no one was present. There were no phone books or taxi listings available on site. We waited until 8:10 am, when I called the house's phone line (after looking up my booking online) to tell them no one was present to take our final balance. I was told someone would be there in 5 minutes and then they hung up. We waited until 8:17 am and then walked down the hill with our luggage to get a taxi. En route to the ferry, the driver ran down the taxi and pulled us over, requesting our balance (which included the transport from the house to the ferry that had not been provided). We paid our balance in cash. We ended up missing the 9 am ferry and had to purchase tickets for the next ferry at noon - another 90 Euros.
Comment from Hotel Management
4 Jul 2018 by Naima Aatif, Hotel Management
we are very pleased that you have enjoyed the architecture of the guest house and we are delighted to serve our guests.
I want to inform you that you have agreed with our driver to drop you at the port of Tangier city at 10 am and you get out of your room at 7 hours 45 hours to claim that you are late and your ferry departs at 8 am and not at 10 am
We are really sorry for this misunderstanding which I think was due to the time slippage and that was 2 hours with Europe.
Malabata Guest House
by A verified traveler
Beautiful place, awkward airport pickup
Posted 20 Jun 2018 on HotelsBeautiful guesthouse! We appreciated the latenight pickup at the airport (we were delayed and didn’t arrive till after 2 am). However, I wish I would have asked the price in advance—50 euros! Very expensive by Moroccan standards. The driver had a tiny car with no trunk, so we three passengers had to squish together. Each of us had one carryon case and one backpack, but the gentleman whom the driver called to translate in English commented that there was little room because we had an excessive amount of luggage. The driver was kind and helped carry our luggage, but I would think for a 50 euro airport transfer, the car would be more suitable for travelers with luggage. But the guesthouse was beautiful and spacious, the staff kind, and the breakfast very good! Wish we could have stayed longer. I’d recommend guests who need airport service to make it very clear beforehand the price, the number of passengers, and the amount of luggage they expect to have.
Comment from Hotel Management
4 Jul 2018 by Naima Aatif, Hotel Management
we are so happy that you enjoy your stay in Malabata
by A verified traveler
Yay Malabata !
Posted 12 Jun 2018 on HotelsThe place/room/ gardens/pool/ furniture are beautiful and show case the flavors of Moroccan art and design. Sets the mood for a visit to Morocco! The service was very attentive and flexible. (e.g. the breakfast was served at a time that complimented my travel plans each day). The location was great. Enjoyed the guest house very much.
Comment from Hotel Management
4 Jul 2018 by Naima Aatif, Hotel Management
Hi Kelly,
you are so happy that you enjoy your stay in our guest house.
you hope that you visit us another time.
Best regard
Naima from Malabata Guest House
by A verified traveler
Posted 6 Jun 2018
Comment from Hotel Management
11 Dec 2018 by Naima Aatif, Hotel Management
Nous sommes désolé que vous n'ayez pas apprécié notre maison d'hôte, nous avons compris que votre mari avait un problème d'azhme et donc ne supportait pas l'odeur du bois sculpté de nos portes traditionnelles.Nous espérons que pour vos choix prochains ne choisissiez pas des maisons avec une architecture traditionnelle et que vous optez plutôt pour des hôtels standards avec une architecture moderne.
Naima de Malabata Guest House
Recommended
for Everyoneby A verified traveler from new york
Close to beach, old town and new town
Posted 23 Dec 2017Everything was excellent but needed heater as it was cold. Staff was very helpful and accommodating. Helped us like family. Would go back and stay here for days!
Comment from Hotel Management
25 Jan 2018 by malabata, Hotel Management
Thanks for your reviw we have taken into consideration your recommandation and resolve rapidilly the problem of heater.We will be pleased to receive you again and again.Malabata Guest House
Recommended
for Everyoneby A verified traveler from Chicago, IL, USA
Expert service, home feel
Posted 19 May 2017My host, Driss, made my stay memorable. Clean, comfortable, with professional attitude and convenience to transportation options. Great place.
Comment from Hotel Management
30 Jun 2017 by Malabata Guest House, Hotel Management
wonderful its our device to take care seriously of our guests and make their stay not only memorable but to discover the real hospitality of Morocco.warm regards to all our guests
by Orit
Amazing stay at Malabata guesthouse
Posted 17 Apr 2017 on HotelsThe stay was amazing. Driss and Naima the owners, Hassan and Hadija the staff made our stay superb. We had many interesting and insightful conversations, Hadija made excellent dinners, Si Driss took us to travel around the town - we were extremely lucky to choose Malabata guesthouse, and we feel we've made friends for life.
by FRANCIS
FABULOUS! Highly Recommended
Posted 14 Mar 2017 on HotelsA beautiful, traditionally decorated building with large, comfortable rooms. Our hosts, Driss and Naema, made us very welcome and could not do enough for us. After meeting us at the port, Driss gave us tea and helped us plan our itinerary with no pressure. We had an idea of where we wanted to go so he made his driver, Hassan, available to us which saved us worrying about taxis. He also arranged a private tour to Chef Chaouen for us. Breakfast was a wide selection of breads and traditional Moroccan pastries and we were invited to request anything else we wanted, like fruit. Although there is no restaurant nearby, Naema cooked a wonderful, traditional dinner for us, at a very reasonable cost. Although this location is a little far from the Medina and city centre, it is a pleasant 45min walk along the new promenade or their driver can take you there in 10 minutes for less than the cost of a taxi. I wouldn't stay anywhere else when returning to Tangier.
