Ratings based on 35 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Marrakech
Posted 16 Jun 2019
The hotel is in a great location, just outside the Medina. The staff were very helpful and friendly. The Breakfast buffet was delicious with lots of options. We had two rooms with sea views. The rooms had a great view, comfortable beds and were clean. The only problem was that the shower wall was very small so water got all over the bathroom
Floor when I showered, but it wasn’t a big deal. The water pressure was very strong in the shower and stayed hot. Overall we had a great experience and would stay again.
by A verified traveler
Okay, good stay
Posted 1 Feb 2019 on HotelsOverally okay.. but toilet abit easily flooded with water after using
by A verified traveler
Posted 4 Jan 2019
by A verified traveler from Taza, MA
Posted 1 Jan 2019
I was very disappointed. The hotel was overbooked. Although the staff tried to accommodate us by sending us to another hotel. We were places at kenzi solazur which was terrible. The bathroom was full of mold everywhere and it was extremely noisy.
by A verified traveler
Posted 29 Nov 2018 on Hotels
Watch out! Pictures of the room are not correct. The manager said they will sort this out, but I see that this is still an issue. I booked because I liked what I saw. What I got in the end was not even close to that.
Hotel itself is OK, but staff should learn something. Instead, they offered me upgrade for a big fee to the room that I actually booked. Stay somewhere else.
Recommended
for Everyoneby A verified traveler
really good hotel, but
Posted 18 Oct 2018
Pros: Food and cleanliness.
Superb staff
Cons: Reception have no concept about guest requirements.
Receptionist told me it was not a travel agent.
Location: Nothing we could find.
This great hotel is ok for longer stay than 2 days.
The food is very nice if small portions served.
Breakfat fantastic.
Its in the wrong place.
There are no town maps, no leaflets of places to go or see, absolutly no information.
by A verified traveler
Posted 6 Jun 2018 on Hotels
Generally I enjoyed my stay; however, I was not happy with the customer service at breakfast. Also sometimes the food at breakfast was cold.
Recommended
for Everyoneby A verified traveler
Posted 10 Feb 2018
We stayed at fresh Hotel both our first & lasts nights in Morocco. The rooms are comfortable, clean, & having a restaurant on site is helpful.
The hotel allowed us to leave some of our luggage with them during our week long Moroccan adventure which was extremely helpful.
Recommended
for Personal Eventby A verified traveler
Close to the Medina
Posted 9 Feb 2018 on HotelsThe hotel is well located within easy walking distance of the Medina and Kasbah. The hotel is well maintained and the staff helpful. My room was clean and the bed comfortable. The breakfast as good. The downside was the fragile WiFi which dropped out a lot and only works well in the lobby area.
Recommended
for Personal Eventby A verified traveler
Good hotel
Posted 7 Feb 2018 on HotelsA nice hotel close to the Medina and Kasbah. There are many interesting places within walking distance. The breakfast was very good and the staff very helpful. The downside was the WiFi which kept dropping out in my room.
