Ratings based on 162 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024
Was great
Comment from Hotel Management
24 Jun 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Aguibou, Thank you for taking the time to review your stay.We are very pleased to know that you appreciated the room we accommodated you and thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.We look forward to welcoming you back on a future occasion.Best wishes,
by A verified traveler
Posted 21 Jun 2024
My favorite place was the rooftop bar.
Comment from Hotel Management
22 Jun 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Kristjan, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,
by A verified traveler from Discovery bay
Posted 21 Jun 2024
What a wonderful 3 night stay! The location, the rooms, swimming pool, restaurants and rooftop lounge bar are all perfect. Housekeeping and room service was impeccable. Highly recommend this beautiful, magically located hotel.
Comment from Hotel Management
22 Jun 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Maha,Thank you for your positive feedback.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,
by A verified traveler from Fishers
Posted 17 Jun 2024
Wonderful location with an excellent staff
Comment from Hotel Management
19 Jun 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Michael, Thank you very much for your kind feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back for another memorable experience.Best wishes,
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Cher Nivi ,Tout d'abord nous tenons à vous remercier pour votre excellente appréciation suite à votre récent séjour auprès de notre Barceló Tanger.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Cordialement,
by A verified traveler from Raleigh
Posted 4 Jun 2024
We booked a Deluxe Room with Sea View for ourselves and Deluxe Double with Sea View for our college age kids. Our stay was exceptional. The hotel is in the center of the International section of Tangier and is conveniently located near the ferry.
Everything from the check-in to the rooms themselves was first rate. The restaurant was wonderful and the breakfast was outstanding. The rooftop bar in the evening gives you one of the best views of Tangier on the Mediterranean.
It was fun to be able to see camels on the beach from our expansive terrace. I would highly recommend the Barcelo if you are visiting Tangier.
Comment from Hotel Management
6 Jun 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Janet,Thank you for your positive feedback.It is very rewarding to know you and your family had such an agreeable stay and found our location an ideal base for your requirements. We are delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes.We look forward to welcoming you back on a future occasion.Best regards,
by A verified traveler from Boston
Posted 31 May 2024
Not recommended due to gym with no equipment that works and a pool with freezing water
Comment from Hotel Management
23 Jun 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Joey,Thank you for your review.We are sorry that your stay did not fully meet your expectations. While we understand your disappointment with the fitness equipment and pool temperature, we continuously strive to maintain and improve all our facilities to ensure they meet our guests' expectations. Moreover, we acknowledge the importance of a comfortable and functional gym and will look into the issues you've raised. Finally, we are reviewing procedures to maintain an enjoyable pool temperature throughout the year.We are pleased that you found our service to be excellent, which is a testament to our staff's commitment to providing outstanding guest experiences.We hope to welcome you again in the future. Best regards,
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
17 Jun 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Cher Elie ,Tout d'abord nous tenons à vous remercier pour votre excellente appréciation suite à votre récent séjour auprès de notre Barceló Tanger.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Cordialement,
by A verified traveler from Sanford
Posted 27 May 2024
Really beautiful hotel, well-located with excellent views of the beach and sea. Unfortunately they gave me a smoking room when I arrived, and when I asked to change, they were gracious finally, but the room I got was half the size of the one I reserved and paid for. That was a bit disappointing. Also, the street-facing windows (sea views) are not very soundproof and the road noise was very, very loud. But overall, the design and facilities were lovely and the staff was accommodating.
Comment from Hotel Management
28 May 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Sarah,We appreciate that you took the time to share your experience with us.We regret to hear that the initial room allocation did not meet your expectations and apologize for any inconvenience caused by the room size and street noise. Our aim is to provide accommodations that fully satisfy our guests, and we are sorry that the solutions provided during the stay were not satisfactory. We are continuously working on enhancing our window soundproofing, ensuring our guests can enjoy the serene views over the Bay of Tangier in tranquility.On a positive note, we are delighted that the hotel's prime location, aesthetic design, and facilities met with your approval. It is also gratifying to know that our staff were accommodating throughout your stay, making it a memorable experience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,
by A verified traveler
Posted 25 May 2024
Great, friendly and helpful staff
Comment from Hotel Management
26 May 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Badr,Thank you for your positive feedback.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back on a future occasion.Best regards,
