Ratings based on 553 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Great place to stay in cameron
by A verified traveler
Posted 30 Nov 2024
Antic hotel with nice area front of golf club.. we enjoy sitting in the balcony watching the golfers playing.
by A verified traveler
Posted 18 Nov 2024
Had a fantastic stay at this beautiful heritage hotel in the highlands. Would definitely stay again.
by A verified traveler
Posted 9 Oct 2024
by A verified traveler
Posted 26 Sep 2024
Overall, definitely not a 5-star hotel. Maybe many years ago it would have been. The room was very cold (yes it can be cold in Cameron highlands, specially at night). Many stains on the sheets, maybe they were clean and had them from before, but still, many stains that disgust you a bit. On the couch there were also some stains. Also, can be very noisy at night, that’s why the give ear plugs. The breakfast, which was praised by many other reviews, was average at best. We had much better breakfast at 3-star properties in Malaysia. The staff were polite, but they really were trying to convince us to use their taxi service only. The receptionist was telling us we have to call the taxi driver to return back otherwise we will not find a taxi back, which was just a lie. Also he suggested us a taxi private tour which was paid per hour, and he didn’t tell us there is a minimum 3-hour duration for it. Result being, the taxi driver was taking his time, but when we said we re good to go he just rushed to get us at the end of the trip and told us minimum 3 hours and you pay. Overall the hotel was not bad, probably better than most options around, but definitely overpriced and not a 5-star property, in my opinion.
by A verified traveler
Worst "5*" I've ever stayed in
Posted 11 Sep 2024 on HotelsAverage hotel and does not deserve to be rates 5*. The rooms lacked blackout curtains or blinds so you will be woken up as soon as the sun rises. There's also very bright street lights outside the hotel which will bleed through the net curtains.
Rooms are not noise proof so you will hear the motor bikes street recking throughout the night.
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Posted 10 Aug 2024
Very nice and classy hotel . Big rooms with great views on the golf field.
by A verified traveler
Excellent Olde-Worlde/Colonial hotel experience
Posted 5 Aug 2024 on HotelsGreat/different hotel to stay at. Old style colonial hotel, with great service from all staff who really look after you.
Dining experiences all great and they have activities that you can do - some paid and one free. Food in the main dining room in the evening is excellent.
Hotel is all open plan in public areas and so can get cold sometimes - although I think we missed the fire-lighting.
Traffic noise in the bedroom the first (Friday) night we were there was bad - although seemed less of a problem the more nights we stayed. They thoughtfully provide earplugs on the bedside cabinet for this I think. Used them the first night only. Everybody seems to mention this unsurprisingly, but I'm not sure it would be better anywhere else on the main road, and wasn't a deal-breaker for the convenience and everything else.
by A verified traveler
Recommend for highlands trip!
Posted 25 Jul 2024 on HotelsRelaxing few days in Cameron Highlands. Great hotel, excellent staff and amazing spa! Couldn’t fault it.
We ate at the hotel both nights - both meals good value.
Hotel arranged a tour for us and even loaned my husband golf clubs to play on course opposite.
