Ratings based on 291 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Qualità/prezzo assolutamente da rivedere. Camera molto grande ma sembra di essere in un ospedale. Molto sporco e rumoroso. Staff poco cordiale
Comment from Hotel Management
20 Nov 2024 by The Management, Hotel Management
Dear Ms. Maria,Thank you for your feedback, and we truly apologize for the inconvenience you experienced during your stay. Cleanliness and service are top priorities for us, and it’s disappointing to hear we fell short of your expectations. Please be assured that we’re addressing this issue with our housekeeping and service teams to ensure it doesn’t happen again.Please don’t hesitate to reach out if you have further concerns, and we do hope to welcome you back and give us another chance to provide you with the high standard of service we’re known for."
by A verified traveler
Posted 21 Oct 2024
Excellent room size, convenient to local areas and excellent breakfast choice
Comment from Hotel Management
27 Oct 2024 by Khusyairi, Hotel Management
Dear Balasingam Rasasingam,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the room size, found our location convenient, and appreciated the variety of our breakfast options.At Avillion, we strive to provide our guests with a memorable experience, and your comments motivate us to continue delivering excellent service. We hope to welcome you back soon!
by A verified traveler
Posted 22 Sep 2024
Nice location
Comment from Hotel Management
27 Oct 2024 by Khusyairi, Hotel Management
Dear Poh Kean Tan,Thank you for your feedback! We’re pleased to hear that you enjoyed our location. It’s always great to know that our guests appreciate the convenience we offer.We look forward to welcoming you back to Avillion!
by A verified traveler
Posted 30 Aug 2024
Love the room. Clean. Well maintained. The mattress bit hard. Preferred pocket spring or latex type mattress
Comment from Hotel Management
27 Oct 2024 by Khusyairi, Hotel Management
Dear AHMAD FARES,Thank you for your lovely feedback! We’re thrilled to hear that you loved your room and found it clean and well-maintained. Your comfort is important to us, and we appreciate your input regarding the mattress.We’ll certainly consider your preference for pocket spring or latex mattresses as we strive to enhance our guests' experience. Thank you for bringing this to our attention!We look forward to welcoming you back to Avillion in the future!
by A verified traveler
Posted 20 Aug 2024
Decent sized room. Nice and clean. Rather disappointing close proximity to boiler/plant rooms didn’t let us sleep through the night. Noise coming from water pipes was unacceptable
by A verified traveler
Posted 4 Aug 2024 on Hotels
by A verified traveler
Posted 29 Jul 2024 on Hotels
by A verified traveler
Posted 23 Jun 2024
by A verified traveler
Posted 7 Jun 2024 on Hotels
by A verified traveler
Posted 11 May 2024
