Ratings based on 22 Verified Reviews

4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from San Francisco

Posted 21 Nov 2019
Very goog transitional Japanese onsen experience. Staff said good English, comfortable room with great view to the outside. Dinner super tasty.
5 out of 5
by A verified traveler

Wonderful onsen experience!!

Posted 15 Nov 2019 on Hotels
This was a fantastic onsen hotel!! The staff was extremely helpful in arranging our logistics for walking on the Kumano Kodo trail. The hotel itself was one of the best travel experiences I have ever had. The outdoor onsen (bath) was amazing. The kaiseki 11 course dinner was incrediible - delicious and lovely. This was the most expensive hotel we stayed at while in Japan, but I think it was worth it. 💖💖💖💖💖
5 out of 5
by A verified traveler

Great a Place!

Posted 9 Oct 2019 on Hotels
Very good service overall!
5 out of 5
by A verified traveler

Great location in tanabe area

Posted 9 Jul 2019 on Hotels
Wonderful stay in Tanabe location. Location was quiet and peaceful. Onsen was superb, food excellent with varied menu which I enjoyed. Recommend to anyone, particularly those that enjoy walking, hiking.
5 out of 5
by A verified traveler

Beautiful place for a relaxing few days

Posted 22 Dec 2018 on Hotels
Fantastic service, wonderful baths, excellent food, and four beautiful dogs - we loved our stay here, and could not recommend it more strongly
5 out of 5
by A verified traveler from Hawaii

Posted 8 Dec 2018
I've been to Japan many times and so far this hotel was my favorite. I liked the location with nearby hiking and temples. The staff went out of their way to help make my stay enjoyable. They spoke great english and asked about what I was planning to do and provided really helpful suggestions. The food was also incredible. The dinners even came with illustrated instructions. In addition, they have onsen (hot spring baths) in the hotel. I wish I could have stayed another night. I would definitely stay there again if I visit the area again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Mar 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Feb 2020 on Hotels
5 out of 5
by A verified traveler

Posted 27 Dec 2019 on Hotels
非常好 晚
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2019 on Hotels