Ratings based on 56 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2019
Nice and clean. Just for sleeping overnight for early flight the next morning.
Supposed to include a transfer to airport but this was not provided as they informed at the hotel that the transfer service was only available between 7am to 7pm.
Left too early for breakfast and they packed breakfast for us which was a few boiled eggs and a sandwich.
Comment from Hotel Management
26 Dec 2019 by Jimmy , Hotel Management
Thanks for your comment.
We could not provide 24 hour service for airport drop off.
We are so sorry about this.
by A verified traveler
Posted 25 Dec 2019 on Hotels
Overall, our experience was far below what we expected. Part of the problem was the result of a language barrier, but this was only part of it. We tried to arrange for the shuttle, first through Hotels.com and then directly sending an email to the hotel, but we got no response. When we arrived to the hotel we also tried to request the free shuttle to the airport, but they didn’t seem to understand. When we asked again in the morning (day staff seemed to understand English much better), they said it was too late, so we had to pay for taxi. Also, we were told there wasn’t free breakfast, even though the listing mentions that it is included. The place is listed as being recently constructed, but seemed worn in places (carpets, for example). After nearly 24 hour travel time, this was a disappointing was to start our trip to Vietnam..
Comment from Hotel Management
4 Jan 2020 by Jimmy, Hotel Management
Cảm ơn quý khách đã đóng góp.
by A verified traveler from New York, NY
Posted 7 Nov 2019
On the Expedia page it is mentioned that this hotel offers a 24 hord airport shuttle service. However at checking in I was told that this is wrong:the shuttle service starts at 7AM. I had a flight at 5AM so I insisted that they must keep what is on the page and provide me a free lift to the airport at 2:30AM to which the hotel finally agreed. Expedia should check and eventually correct the information on their web site.
Comment from Hotel Management
21 Nov 2019 by Jimmy , Hotel Management
Sorry about this.
Just let you know, only 5 star hotel provide 24 hour driver service. We are 3 star, our airport transfer could not have 24 hour every day.
Thanks for your comment.
Thanks and nice regards,
Management team.
by A verified traveler
Posted 5 Nov 2019
Lovely helpful staff. Accomodting when we arrived at 1:00 a.m.
Comment from Hotel Management
21 Nov 2019 by jimmy, Hotel Management
Thanks for your comment
by A verified traveler
Posted 25 Oct 2019 on Travelocity
Property and staff great not a good location for tourist
Comment from Hotel Management
3 Nov 2019 by Huu Đat, Hotel Management
Thanks your for feedback.
We do hope see you in near further
by A verified traveler
Posted 25 Oct 2019
Very clean and professional! Staff is nice and help when I arrived in the midnight!
Comment from Hotel Management
28 Oct 2019 by Huu Đạt, Hotel Management
Thank you so much for your comment.
Our goal is to make your stay with us remembered as an enjoyable experience that you would wish to return. In order to achieve this goal, we are asking as much feed back as possible about our performance. Any comment will be gladly accepted . We hope to improve our standard on a daily basis.
We do hope see and serve you in near further.
by A verified traveler
Posted 7 Oct 2019
Needs some maintenance works in the bathroom. We had to change rooms because the first room smelt like rotten food. Noisey.
Comment from Hotel Management
4 Nov 2019 by Huu Đat, Hotel Management
Thank for your feedback.
by A verified traveler
To recommend
Posted 22 Aug 2019 on HotelsThe hotel has very good location. Overall very convincing. Friendly staff, decent set-up. Breakfast is pretty good but some of the dishes could be warmer.
by A verified traveler
Posted 5 Aug 2019 on Hotels
by A verified traveler
Posted 30 Jul 2019
All the employees I've encountered here were very friendly and nice evn though I just stayed here for about 12 hours. Would definitely recommend here to other fellow travelers.
Comment from Hotel Management
1 Aug 2019 by jimmy, Hotel Management
Thanks you very much.
We do hope serve you in near furture.
Blue Sky Management team
