See all properties

Pacific Bay Hotel

4.5 star property
Escape to an island paradise where you can soak up sun by the pool or indulge your senses with spa treatments.

Choose dates to view prices

Photo gallery for Pacific Bay Hotel

Beach nearby
Reception
Outdoor pool
Property entrance
Beach nearby
Treat yourself to a luxurious getaway at Pacific Bay Hotel in Tumon. Indulge in spa treatments like facials and Thai massages, then savor lunch or dinner at one of the three on-site restaurants. Take a refreshing dip in the outdoor pool, browse through shopping on site, and unwind with happy hour drinks.

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Bar
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Select Comfort bed
Premium bedding
Shower/tub combination
  • 35 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room (No Bed Type Guarantee)

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room (No Bed Type Guarantee)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Select Comfort bed
Premium bedding
Shower/tub combination
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Pacific Islands Club Guam

  • Pool
  • Kids pool
  • Waterslide
  • Parking included
8.2 out of 10, Very Good, 1,012 reviews
Pacific Islands Club Guam
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1000 San Vitores Road, Tumon, Tamuning, 96931

What's nearby

  • Tumon Beach - 11 min walk
  • T Galleria by DFS - 14 min walk
  • Ypao Beach Park - 2 min drive
  • Micronesia Mall - 4 min drive
  • Guam Premier Outlets - 5 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 12 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬18 min walk
  • ‪Pho Thanh Xuan - ‬9 min walk
  • ‪Fuji Ichiban - ‬9 min walk
  • ‪Hafa Adai Cafe - ‬15 min walk
  • ‪Meskla Dos - ‬16 min walk

About this property

Pacific Bay Hotel

Luxury resort near Tumon Beach
At Pacific Bay Hotel, you can look forward to a grocery/convenience store, shopping on site, and a garden. Treat yourself to spa services, such as a Thai massage, a body scrub, or a facial. At the 3 on-site restaurants, enjoy lunch, dinner, Brazilian cuisine, and happy hour. In addition to dry cleaning/laundry services and 2 bars, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • An outdoor pool
  • Self parking (surcharge), smoke-free premises, and an elevator
  • Free newspapers, a front-desk safe, and luggage storage
  • A 24-hour front desk
Room features
All 130 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like safes and WiFi.
More amenities include:
  • Select Comfort beds and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 24-inch TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per stay)
  • Available in some public areas: WiFi (USD 5 per stay)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • CHURRASCO
  • Dr. Kabob
  • Fontana
  • VIP CHINESE FOOD

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 47.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 47.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 5.00 per stay (rates may vary)
  • Early check-in fee: USD 47.00 (subject to availability)
  • Late check-out fee: USD 47.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Pacific Bay Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Tamuning
Pacific Bay Hotel Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Hotel Hotel Tamuning

Frequently asked questions

Does Pacific Bay Hotel have a pool?

Yes, this property has an outdoor pool.

Is Pacific Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Bay Hotel?

Self parking is available for a fee.

What time is check-in at Pacific Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of USD 47.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pacific Bay Hotel?

Check-out is at noon. Late check-out is available for USD 47.00 (subject to availability).

Where is Pacific Bay Hotel located?

Located in Tumon, this luxury resort is within a 15-minute walk of Matapang Beach Park and Tumon Beach. Tumon Sands Plaza and Tagada Guam Amusement Park are also within 10 minutes.

Pacific Bay Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 30 out of 533 reviews
Rating 8 - Good. 127 out of 533 reviews
Rating 6 - Okay. 210 out of 533 reviews
Rating 4 - Poor. 104 out of 533 reviews
Rating 2 - Terrible. 62 out of 533 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
Stayed 15 nights in Mar 2020

8/10 Good

Lizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An air spray could help
An air spray could help.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
Stayed 3 nights in Feb 2020

4/10 Poor

Sophie’sMom, Houston

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Just another budget hotel
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful, room was old and in disrepair, will not stay there again.
Stayed 1 night in Dec 2019

6/10 Okay

Thomas

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Inexpensive place to stay. Convenient location.
Stayed 1 night in Nov 2019

8/10 Good

C, Saipan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
Stayed 3 nights in Nov 2019

8/10 Good

Loreto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

2/10 Terrible

Raeona

Stayed 3 nights in Oct 2019

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Mark
Good location, friendly staff
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Sep 2019

8/10 Good

Jae in

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 8 nights in Aug 2019

6/10 Okay

Max

Liked: Staff & service
Disliked: Property conditions & facilities
Old but nice
Simple and quaint. Older h0tel that needs upgrading.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveler

Stayed 7 nights in Jun 2019

2/10 Terrible

Mary, Everett,wa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yellow stains on the sheets, bathtub rusted and gross. Nothing updated. Worst view. Smelled weird. And im still awaiting my refund through expedia, because as soon as I took a look at the room, I returned my key and told them that I wanted a refund because the hotel was nasty
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm satisfied. Friendly staff, clean rooms, has hot water.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Be careful staying here
Fire alarm went off every night. The hotel had no A/C for one night and no water on another night. It was the dirtiest hotel I’ve ever been in. Staff was great at the front desk.
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019