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Hilton Guam Resort And Spa

4.0 star property
Resort with private beach, full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Guam Resort And Spa

Exterior
Lounge
Exterior
Exterior
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Hot Tub
    Hot Tub
  • On private beach
    On private beach
  • Bar
    Bar
  • Parking available
    Parking available
The price is P10,947
P12,151 total
includes taxes & fees
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Executive Suite (Premier)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite (Premier)

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
  • 109 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Hair dryer
Deep soaking bathtub
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Twin Beds, Garden View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Twin Beds, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Main Garden King Room

Garden view

Main Garden King Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tasi Executive Suite

View from room

Tasi Executive Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
  • 97 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Main)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed (Main)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - single
Hair dryer
  • 134 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Tasi Ocean King

Minibar, in-room safe, desk, iron/ironing board

Tasi Ocean King

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Down duvet
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Main Garden Twin Room

Minibar, in-room safe, desk, iron/ironing board

Main Garden Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Hair dryer
Deep soaking bathtub
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed (Main)

Minibar, in-room safe, desk, iron/ironing board

Business Suite, 1 King Bed (Main)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - twin
Deep soaking bathtub
Hair dryer
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite

View from room

Premier Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
Hair dryer
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tasi Suite

Minibar, in-room safe, desk, iron/ironing board

Tasi Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Executive)

View from room

Premier Room, 1 King Bed (Executive)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tasi Ocean Twin

Minibar, in-room safe, desk, iron/ironing board

Tasi Ocean Twin

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Main Ocean King Room

Minibar, in-room safe, desk, iron/ironing board

Main Ocean King Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Down duvet
Deep soaking bathtub
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Main)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed (Main)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Ocean View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Twin Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Down duvet
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-in Shower)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Hair dryer
Deep soaking bathtub
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite

Minibar, in-room safe, desk, iron/ironing board

Presidential Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Sofa bed - single
Hair dryer
  • 217 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Main Ocean Twin Room

Minibar, in-room safe, desk, iron/ironing board

Main Ocean Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Deep soaking bathtub
Hair dryer
  • 30.0 sq m
  • Sleeps 3
  • 2 Twin Beds

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8.2 out of 10, Very Good, (1002)
The price is P8,260
P9,168 total
includes taxes & fees
Dec 12 - Dec 13
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About the neighborhood

Map
202 Hilton Road, Tumon Bay, Tamuning, 96913

What's nearby

  • Ypao Beach Park - 3 min walk - 0.3 km
  • Guam Premier Outlets - 3 min drive - 2.7 km
  • T Galleria by DFS - 3 min drive - 3.1 km
  • Micronesia Mall - 6 min drive - 5.5 km
  • Tumon Beach - 8 min drive - 2.8 km

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 8 min drive

Restaurants

  • ‪Tony Roma's Ribs, Seafood, & Steaks - ‬15 min walk
  • ‪Jamaican Grill - ‬13 min walk
  • ‪Pho Thanh Xuan - ‬18 min walk
  • ‪Caffè Cino - ‬1 min walk
  • ‪Fishermans Cove - ‬1 min walk

About this property

Hilton Guam Resort And Spa

Family-friendly resort near Ypao Beach Park
Located close to Spa Ayualam and Guam Premier Outlets, Hilton Guam Resort And Spa provides free water park access, a poolside bar, and a grocery/convenience store. This resort is a great place to bask in the sun with a private beach, beach cabanas, and snorkeling. Treat yourself to a body wrap, aromatherapy, or a facial at Spa Ayualam, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Fusion cuisine. Yoga classes are offered at the 24-hour gym; other things to do include ziplining and kayaking. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • A banquet hall, tour/ticket assistance, and beach umbrellas
  • Guest reviews speak highly of the helpful staff
Room features
All 646 rooms offer comforts such as air conditioning, in addition to thoughtful touches like safes and internet access.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Balconies, LED light bulbs, and free infant beds

Languages

English, Filipino, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Wired internet (USD 15 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Caffe Cino
  • Fisherman's Cove
  • Islander Terrace
  • Roy's Restaurant
  • Tree Bar

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Canoeing
  • Children's pool
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Spa tub
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free crib
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 13 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1972
  • Comprehensive food waste policy
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Meals are not included in the breakfast or half board rates for children ages 5-11 years. Meals for children can be requested onsite for a surcharge. There are no meal fees for children age 4 years and under.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 28.00 for adults and USD 14.00 for children
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 25 per person (one-way)
  • Airport shuttle fee per child: USD 12.50 (one-way), (from 5 to 11 years old)
  • Valet parking fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guam Hilton
Guam Hilton Resort
Guam Resort
Hilton Guam
Hilton Guam Resort
Hilton Resort Guam
Resort Guam
Hilton Guam Resort Tamuning
Hilton Guam Tamuning
Hilton Guam Resort Spa
Hilton Guam And Spa Tamuning
Hilton Guam Resort And Spa Resort
Hilton Guam Resort And Spa Tamuning
Hilton Guam Resort And Spa Resort Tamuning

Frequently asked questions

Does Hilton Guam Resort And Spa have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Guam Resort And Spa?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Hilton Guam Resort And Spa on Dec 2, 2024 start from P 10,947.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Guam Resort And Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Guam Resort And Spa?

Self parking is free at this property.

What time is check-in at Hilton Guam Resort And Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hilton Guam Resort And Spa?

Check-out is at noon.

Does Hilton Guam Resort And Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is Hilton Guam Resort And Spa located?

Nestled on the beach, this Tumon resort is within a 5-minute walk of Spa Ayualam and Ypao Beach Park. Guam Premier Outlets and Tumon Beach are also within 2 mi (3 km).

Hilton Guam Resort And Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 345 out of 1000 reviews" "
Rating 8 - Good. 410 out of 1000 reviews" "
Rating 6 - Okay. 135 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yui

Stayed 1 night in Oct 2024

4/10 Poor

Ciara

Traveled with family and small children
Disliked: Staff & service
I wasn’t a fan of customer service. I found the staff to be rude and very delayed in service. The rooms not having amenities in the room was an inconvenience. The bathroom in the room was not cleaned very well
Stayed 1 night in Oct 2024

4/10 Poor

Shadene

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Sadly, my experience during my stay was not so pleasant. The restroom was not cleaned. There was hair in the bathtub, which looked like pubic hair. The tub was clogged with the hair in the drain. Not even a minute of taking a shower and the water filled the tub with hair particles floating around. The toilet was dirty when we got there. There was tissue in the bowl and pee drops on the toilet seat. The staff were very friendly and helpful tho. My concern is the security of guests however. There was a point that our key card stopped working. My other half went down to grab something out of our car and when he got into the elevator, the card key was not working. He ended up going to the front desk and they swapped out his key without verifying who he was, or verifying his ID to determine if he was even a hotel guest. Kudos to them for helping him out, but that is concerning that they didn’t even check who he was. What if a random person found a key card and entered our room. This was the first time having this type of experience, however, these issues are very concerning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Stayed 2 nights in Nov 2023

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The Hilton Guam property is nested in a beautiful location in Tumon village. I've stayed here many times as a local resident and the entire staff has been excellent; however, the property is starting to look run down. My Premiere Suite windows were dirty and the entire bathroom glass area was stained with hard water deposits. A lot of the building exterior is moldy and the main entry doors next to the big ballroom are stained. The property also had posted "No Smoking Signs" but I observed several employees smoking and tossing their cigarettes butts on the grass. After three days, the butts grew in number. This is the wall area that borders Ypao Beach. The parking lot is also very dirty with all sorts of cans and bottles in nearly every parking space green area. The ice machine on the 4th floor was never cleaned during my 3 day stay. The stainless steel was very dusty and someone left their trash inside the ice machine room. The dirty parking lot and the dirty ice machine room is not Hilton's fault, it is the fault of people who don't have respect for themselves or private property. Shame on them. I really like staying at the Hilton Guam for a lot of reasons. I hope the bad things I mentioned will be corrected. I look forward to my next stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view and comfy amenities
Stayed 1 night in Sep 2024

10/10 Excellent

FrankieJane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Friendly staff
We were provided with an excellent room with an ocean view, two clean beds, a wonderful view of the sunrise. The staff could not have been more accommodating. The restaurant where we ordered take-out was very nice. Breakfast was delicious and a chef prepared eggs how we wanted them. All staff were friendly. The pool area and access to the ocean were great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raoul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and quick. Upgrade was nice, but ended up looking at a roof and side of a building from the 5th floor. I would prefer a regular room with a beach view rather than an upgrade overlooking a rooftop and parking lot.
Stayed 1 night in Aug 2024

8/10 Good

seul ki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Soso
The connect room was so loud that the first day was difficult because I couldn't sleep at all. However, I moved to a quiet room the next day and spent the rest of my schedule comfortably. I'd like to come again next time
Stayed 4 nights in Jul 2024

10/10 Excellent

Gwen

Stayed 4 nights in Jul 2024

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Relax
Great place to stay. Easy beach access from hotel. in close proximity to outlet malls and food.
Stayed 2 nights in Jun 2024

8/10 Good

Kyoungsuk

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Anitra

Stayed 2 nights in Jul 2024

10/10 Excellent

Meagan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Food was great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Property conditions & facilities
Never disappoints
Stayed 1 night in Jun 2024

10/10 Excellent

Deanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Hilton Hotel for taking care of us!
Stayed 6 nights in Jun 2024

8/10 Good

Gia M.

Business traveler
Stayed 2 nights in Jun 2024

8/10 Good

Lowella

Liked: Cleanliness, staff & service
Great customer service.
Stayed 1 night in May 2024

10/10 Excellent

Maryanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible views and a true paradise. Staff were excellent.
Stayed 6 nights in May 2024

10/10 Excellent

Jung-Hwa

Stayed 3 nights in May 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access and great snorkeling, nice pools/pool area
Stayed 4 nights in Apr 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tasi Suites had nice amenities. The staff at the Tasi Check In desk were very professional and polite. The room was nice and had a great view.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Kristopher, Hagatna

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Booked a double bed. Got to the room to find just one bed. Went back to the front to get the correct room but was told they just sold out of the last double and they had upgraded me. I asked if they expected someone to sleep on the floor and that taking a bed away from me was not an upgrade regardless of how nice the room was. The response was confusion and “but sir you got an upgrade.” They finally told me that they would be “more than happy to bring me a small folding bed and don’t worry because they will waive the fee for that.” The room and hotel were clean, no issues there. Just a lack of awareness and possibly incompetence at the front desk.
Stayed 1 night in Apr 2024