Ratings based on 456 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 7 Dec 2024
Clean and peaceful
Comment from Hotel Management
16 Dec 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Jonjie,Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed the clean and peaceful atmosphere of Dusit Thani Laguna Singapore. Our team strives to provide a serene and welcoming environment, and we are thrilled that this contributed to your experience. We look forward to welcoming you back for another relaxing stay soon.Graciously Yours,
by A verified traveler from worthington
Posted 30 Nov 2024
Great property beautiful surroundings nice that there’s plenty of restaurants. The only drawback is that it’s only about 3 miles off the end of the runway so if you don’t like aircraft passing overhead, you might want to consider another property.
Comment from Hotel Management
4 Dec 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Stephen,Thank you for your kind feedback. We are delighted to hear that you enjoyed our beautiful property and the variety of dining options available. We truly appreciate your understanding regarding the proximity to the airport. While the occasional aircraft passing overhead is part of our location, we are glad that it did not diminish your overall experience. We hope to welcome you back to Dusit Thani Laguna Singapore for another memorable stay.Graciously Yours,
by A verified traveler
Posted 28 Nov 2024
Serene beautiful atmosphere and very courteous people. Special thanks to Mr. Jaypee and and Mr. Akash for being accommodating, flexible and approachable. Room service staffs need a special mention for keep the rooms spotless and fulfilling all the requirements.
Comment from Hotel Management
4 Dec 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Solai Satheeshbabu,Thank you for your delightful review. We are delighted to hear that you enjoyed the serene atmosphere and the attentive service provided by our team, particularly Mr. Jaypee and Mr. Akash. It is truly rewarding to know that their efforts made your stay more comfortable. We also appreciate your kind words about our room service team, who strive to maintain the highest standards of cleanliness and guest satisfaction.We look forward to welcoming you back to Dusit Thani Laguna Singapore for another memorable stay.Graciously Yours,
by A verified traveler from Mexico City
Posted 27 Nov 2024
Amazing place and friendly service!
Comment from Hotel Management
4 Dec 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Maria,Thank you for your kind words. We are thrilled to hear that you had an amazing experience with us and that our team made a positive impression. We take great pride in delivering warm and friendly service, and it is wonderful to know that it contributed to your stay.We look forward to welcoming you back for another exceptional visit.Graciously Yours,
by A verified traveler
Posted 25 Nov 2024
1st floor has no poolview ... they ran out of face or hand towels. Because of those 2 things we checked out within 3 hrs.
Comment from Hotel Management
4 Dec 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Tammy Patricia,Thank you for sharing your feedback. We sincerely apologise for the inconvenience caused during your stay, particularly regarding the lack of pool view and the absence of towels. We understand how these issues impacted your experience, and please be assured that we are addressing them to ensure such occurrences do not happen again. Your comfort is our priority, and we hope to have the opportunity to welcome you back in the future for a much more enjoyable stay.Graciously Yours,
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
4 Dec 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Jessica,Thank you for sharing your review. Should you require any assistance or have further feedback, please do not hesitate to contact us. We look forward to welcoming you back for another delightful experience.Graciously Yours,
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
4 Dec 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Kristal,Thank you for sharing your review. Should you require any assistance or have further feedback, please do not hesitate to contact us. We look forward to welcoming you back for another delightful experience.Graciously Yours,
by A verified traveler
Posted 18 Nov 2024
Great experience
Comment from Hotel Management
22 Nov 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Karen,Thank you for your perfect rating. We are delighted to hear that you had a great experience with us. At Dusit Thani Laguna Singapore, we strive to create exceptional moments for all our guests, and your feedback inspires us to continue delivering heartfelt hospitality.We hope to welcome you back for another memorable stay or visit soon. Please do not hesitate to reach out if there is anything we can assist you with.Graciously Yours,
by A verified traveler
Posted 10 Nov 2024
Great place to stay
Comment from Hotel Management
13 Nov 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Craig,Thank you for your wonderful feedback. We are thrilled to hear that you had an enjoyable stay at Dusit Thani Laguna Singapore. It is always our aim to provide our guests with an exceptional experience, and we are glad that we could meet your expectations. We look forward to welcoming you back for another memorable stay.Graciously Yours,
