Ratings based on 959 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by General Manager, Hotel Management
Muchas gracias por su amable evaluación, esto nos ayuda a mejorar. Esperamos verle pronto nuevamente!
by A verified traveler
Posted 11 Nov 2024
The Hotel is conveniently located and has the standard service that you expect from this hotel chain.
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Johann,Thank you for your feedback and for highlighting our convenient location and standard service! We are pleased to know that we met your expectations during your stay.We always strive to provide consistent quality and comfort to our guests and appreciate you taking the time to share your experience. We hope to welcome you back soon for another pleasant stay.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Muchas gracias por su amable evaluación, nos encanta saber que disfrutó de su estadía con nosotros. ¡Esperamos verle nuevamente!
by A verified traveler
Clean well maintained hotel
Posted 21 Sep 2024 on HotelsNice hotel close to the airport and the golden zone
Comment from Hotel Management
25 Sep 2024 by Celia Karina, Hotel Management
Thank you very much, we were delighted to receive you.
by A verified traveler
Posted 9 Sep 2024
Clean and convenient with kids dining and swimming!
Comment from Hotel Management
12 Sep 2024 by Celia Karina , Hotel Management
Thank you very much for your comment, we hope to see you again.
by A verified traveler
Maintenance
Posted 20 Jul 2024 on HotelsExcellent staff services, the building needs some upgrades, it was a leak on the ceiling hallway on the eight floor
Comment from Hotel Management
20 Jul 2024 by Celia Hernandez , Hotel Management
Thank you very much for your comments, We are sorry you had that experience on the 8th floor. we are working on continuous improvement.
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
6 Aug 2024 by General Manager, Hotel Management
Agradecemos profundamente su evaluación, esperamos recibirlo nuevamente en un futuro cercano.
by A verified traveler
Posted 4 Jul 2024
Fue una estancia agradable, en un lugar tranquilo, la gente que nos atendió fue amable
Comment from Hotel Management
4 Jul 2024 by General Manager, Hotel Management
Agradecemos mucho su amables comentarios. Nos alegra saber que tuvo una estancia agradable y esperamos verle nuevamente!
by A verified traveler from Crestview
Posted 20 Jun 2024 on Orbitz
Comment from Hotel Management
26 Jul 2024 by General Manager, Hotel Management
Gracias por su amable evaluación, esperamos verle pronto.
by A verified traveler
Posted 16 Jun 2024
All great
Comment from Hotel Management
19 Jun 2024 by General Manager, Hotel Management
Thank you very much! We love having you here.
