Ratings based on 979 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Marisol, We regret to hear that your experience did not meet expectations. Please do not hesitate to contact us directly with any concerns you may have so we can address them accordingly.
by A verified traveler
Posted 9 Oct 2024
N/A
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello Amad, We apologize for the inconveniences experienced during your stay with us. We appreciate your feedback and will address the issues internally to improve our services. Your comments are valuable in helping us enhance the guest experience. Thank you for bringing this to our attention.
by A verified traveler
Posted 7 Oct 2024
Great staff. Cool place. I recommend
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello Cjs,We are thrilled to hear that you enjoyed our staff and found our hotel to be a cool place. Thank you for recommending us! We appreciate your kind words and hope to welcome you back in the future.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Ryan,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Shawn,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. Your feedback is valuable to us in our continuous efforts to improve our services.
by A verified traveler
Posted 3 Oct 2024
👍
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Blanca,Thank you for sharing your feedback with us. We appreciate your thoughts and will take them into consideration for future improvements. We hope to have the opportunity to welcome you back in the future to provide you with a better experience.
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Manager, Hotel Management
Hello Karolyn,We are electrified to hear you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.
by A verified traveler from Orlando
Posted 29 Sep 2024
The staff and personnel were very polite and extremely helpful. The property is old and needs paint and updating.
Comment from Hotel Management
1 Oct 2024 by Manager, Hotel Management
Hello Maria, We appreciate your kind words regarding our team's service. Feedback on our property is valuable, and we will consider your comments for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 27 Sep 2024
👍
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello William,Thank you for sharing your feedback with us. We appreciate your insights and will use them to continue improving our services. Please feel free to reach out to our management team directly to discuss your experience further.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Manager, Hotel Management
Hello Chelsea,We're sorry to hear that your experience did not meet expectations. We strive to provide the best service possible and would appreciate further details to address any issues. Please don't hesitate to reach out to us with your feedback. We hope to have the opportunity to welcome you back in the future.
