Ratings based on 4,243 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Customer Service, Hotel Management
Diane, thank you for choosing to stay with us at Sailport Waterfront Suites. We’re delighted you had a wonderful experience. We hope to welcome you back soon!
by A verified traveler
Posted 23 Sep 2024
The layout and room itself was fine, there is a kitchen and a balcony. Our biggest problem was noise. The walls are very thin, you can hear every step being taken by your neighbors next to you and especially above you. There’s a little beach across the bay where people party all night long and blast music, it really carries across the water. We couldn’t sleep during our stay. Also fair warning about the smell during low tide. I’m from Florida so I’m familiar with this, but for tourists looking for a romantic getaway, just know it smells like dead fish and rotten eggs being baked by the sun, for a good portion of every day.
Comment from Hotel Management
24 Sep 2024 by Customer Service, Hotel Management
Elizabeth, thank you for sharing your experience. The feedback about the acoustics and the surroundings is appreciated, as it helps improve guest experiences. It's otherwise great to hear you liked the room layout, kitchen, and balcony. We hope you consider staying with us again. Thank you and safe travels.
by A verified traveler
Posted 22 Sep 2024
Good location and nice view, but property in disrepair. Stucco was missing from large portion of exterior wall. Beds and couches extremely uncomfortable. Moldy smell permeates the interior and outside marijuana smell from other guests was overpowering.
Comment from Hotel Management
24 Sep 2024 by Customer Service, Hotel Management
Joshua, thank you for taking the time to share your feedback. It's great to hear you appreciated the location and view. The comfort and overall condition of the property are taken seriously, and any necessary improvements are always considered. Rest assured, we aim to provide a comfortable environment for all our guests. Your insights are valued, and we hope for the opportunity to improve your experience in the future.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Customer Service, Hotel Management
Greg, thank you for staying with us at Sailport Waterfront Suites. We're thrilled you had an enjoyable experience. We look forward to welcoming you back in the future!
by A verified traveler
Posted 21 Sep 2024
The rooms are big and they where clean!!
Comment from Hotel Management
22 Sep 2024 by Customer Service, Hotel Management
Kyle, thank you for staying with us at Sailport Waterfront Suites. We're delighted you appreciated the spacious and tidy rooms. We hope to welcome you back soon!
by A verified traveler
Posted 20 Sep 2024
I really love the property very nice view and the room was nice!
Comment from Hotel Management
21 Sep 2024 by Customer Service, Hotel Management
Alfred, we’re delighted you loved your experience at Sailport Waterfront Suites. It's fantastic you enjoyed the beautiful views and your room. We look forward to welcoming you back for another wonderful stay!
by A verified traveler
Posted 18 Sep 2024
I love the location. Close to airport, on Tampa Bay. Beautiful property with the water view. The food options are good and if you want fancier, there is a restaurant within walking distance. Bath and Body bathroom items.
Some of the units needs improvements. This last one the bathroom was stained, the tub coating was all peeling off. Carpet stained and the couch was worn and uncomfortable.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Customer Service, Hotel Management
Kimberly, we're delighted you loved your experience at Sailport Waterfront Suites. We're looking forward to welcoming you back again!
by A verified traveler
Posted 18 Sep 2024
I enjoyed staying here, I loved the view, pool, fire pit, sand area, and all other amenities included. One thing I cannot get over is the way my room smelled. It smelled musty, almost moldy, and there were stains all over the carpeting. Definitely not appealing, as well as the furniture could use updating. Overall the view is spectacular, and they have pretty nice amenities.
Comment from Hotel Management
18 Sep 2024 by Customer Service, Hotel Management
Mariah, we’re delighted you loved your experience at Sailport Waterfront Suites. It’s wonderful to hear you enjoyed the view, pool, and other amenities. We acknowledge your concerns about the room's condition and appreciate your feedback. Our team is continually working to enhance the guest experience. We're looking forward to welcoming you back for another relaxing stay.
by A verified traveler
Posted 17 Sep 2024
Beautiful location. We didn't get much for the extra "resort fee". Food at onsite restaurant was very good and reasonable. Nightly fire pit was enjoyable.
Comment from Hotel Management
17 Sep 2024 by Customer Service, Hotel Management
Kimberly, it’s wonderful to hear you had a great time at Sailport Waterfront Suites. The team is delighted you enjoyed the beautiful location and delightful dining. The nightly fire pit is indeed a popular feature. We appreciate your feedback and hope to see you again soon.
