Ratings based on 937 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
I liked the security, you had to be buzzed in the second door, staff very friendly. I can’t think of anything I didn’t like
by A verified traveler
Posted 15 Dec 2024
Very good hotel considering the price and the area. Also very convenient parking. We’re staying in this hotel again.
Comment from Hotel Management
17 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler from St George Brant
Posted 12 Dec 2024
Good breakfast
Comment from Hotel Management
13 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 10 Dec 2024
The location of the property is perfect for downtown and offer a great breakfast.
What I disliked was the fact that they were repairing/replacing an AC unit in the room directly above us which was very loud and inconvenient for our stay. The repairs also vibrated the windows in our room which caused more noise.
I went down to the front desk and asked if there was anything they could do for us and his response was "ear plugs."
An offer for a different room would of been acceptable if one was offered, but it was not.
Comment from Hotel Management
10 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
Thank you for choosing to stay with us. We apologize for the inconvenience of the noise during a repair of an A/C unit. When making these repairs we do schedule these during the afternoon in consideration to all our guest to cause as little disturbance as possible. Unfortunately, the hotel did not have any available rooms to transfer too which is why another room could not be offered at the time. Again, we apologize for the inconvenience this had cause you during your stay.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We glad you enjoyed your time with us in your Two Bedroom Suite. Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 30 Nov 2024
The courtyard was beautiful. Our room had a balcony but it was falling apart. Our sliding door had been damaged and chipped drywall and paint accumulated on carpet so it hadn’t been cleaned in a while.
Comment from Hotel Management
1 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The condition of the room upon your arrival has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
by A verified traveler from Jacksonville
Posted 26 Nov 2024
I have no problems, everything is fine.
Comment from Hotel Management
26 Nov 2024 by Residence Inn Tampa Downtown, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 13 Nov 2024
Beds were comfortable, rooms were clean, property was nice. Parking garage is across the street, which is not optimal for a family with small children. It is also quite confining, so don't book this hotel if you are planning to drive your one ton dually with a lift kit. I was also disappointed that the parking fee was not disclosed until you clicked through the initial descriptions which simply said "Parking available". Parking is $25 per vehicle per night, which is a substantial add-on if you and your spouse require separate vehicles based on the nature of your stay. All in all, it is a good hotel, aside from the parking situation.
Comment from Hotel Management
14 Nov 2024 by Residence Inn Tampa Downtown, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 11 Nov 2024
This hotel was walking distance to most places downtown which was nice. Friendly staff and just a nice hotel overall.
Comment from Hotel Management
11 Nov 2024 by Residence Inn Tampa Downtown, Hotel Management
Thank you so much for your kind words about the staff! We are also happy to hear that our location was ideal for your stay and we cant wait to wlecome you back should your travels ever bring you to Tampa in the future!
