Ratings based on 965 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Loaded with roaches, thin windows right next to highway so you hear cars and trucks all night long
Comment from Hotel Management
25 Nov 2024 by Manager, Hotel Management
Hello Thomas, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 22 Nov 2024
I would not ever stay here again.
Bathroom was dirty and knob was coming off of shower. Prostitutes were having sex in the cars outside. Among many other things.
But at least the young lady at the front counter was nice
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello George,We are sorry to hear about your experience and appreciate your feedback. Our team strives to provide a comfortable environment for all guests. ItÔÇÖs great to hear that our front desk staff left a positive impression. We encourage you to reach out to our management team to address any further concerns about your stay.
by A verified traveler
Posted 21 Nov 2024
Needs an exterminator for cockroaches and flying bugs. Rooms should be disinfected. Shower head leaks. Noisy and dirty outer surroundings.
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Ophelia, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Caitlin, We appreciate you choosing our hotel for your stay and we hope you had a pleasant experience. Should you have any feedback to share, please don't hesitate to reach out to us so we can continue to improve our services.
by A verified traveler
Posted 17 Nov 2024
Need to step up the property especially at such prices.
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Blaise Manga, We appreciate your feedback and will take it into consideration for future improvements. Our aim is to provide a high-quality experience for all our guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 15 Nov 2024
Good location. Good price. Bed was hard. Looked clean. Needs renovations.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Sondra,Thank you for sharing your feedback with us. We appreciate knowing you found our location and pricing favorable. We value all guest comments and will share your insights with our team for potential improvements. We hope to welcome you back for a better experience in the future.
by A verified traveler
Posted 14 Nov 2024
Good value for the price.
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Howard, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
by A verified traveler
Posted 14 Nov 2024
The place is disgusting... it's not how it shows in the photos... there were cockroaches in the room that haunts me.
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Wilson,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations.Maz K.#Team6
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Hello Renette, We're sorry to hear about your experience. Please reach out to us with further details so we can address any concerns and improve our services for future guests.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Bryan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
