Ratings based on 980 Verified Reviews
3.4 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
There was food in the refrigerator. Floor needed cleaning. Breakfast was very good.
Comment from Hotel Management
17 Nov 2024 by Chris AGM, Hotel Management
Thank you for your recent stay and for taking the time to let us know how it was. We care deeply about our guests and take your concerns very seriously. We are currently working toward improvements that include your concern. We hope to see you again for nothing less than perfection.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Chris AGM, Hotel Management
Thank you very much! Thanks for your positive review regarding your recent stay at La Quinta Inn USF by Wyndham. We are happy you enjoyed your stay with us, and we are looking forward to seeing you again for a more positive experience
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Chris AGM, Hotel Management
Thank you for posting a positive review regarding your recent stay at La Quinta Inn USF by Wyndham. We are happy you enjoyed your stay with us and look forward to serving you again
by A verified traveler from Jensen Beach
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Chris AGM, Hotel Management
Thanks for your positive review regarding your recent stay at La Quinta Inn USF by Wyndham. We are happy you enjoyed your stay with us, and we are looking forward to seeing you again for a more positive experience
by A verified traveler
Posted 30 Oct 2024
Overall, the hotel should be updated no ice machine on the fourth floor
Comment from Hotel Management
31 Oct 2024 by Chris AGM, Hotel Management
We are truly sorry that we did not meet your expectations. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback will help us identify opportunities where we can focus on making improvements as we work towards improving our property. I appreciate you taking the time to share your experience with me and I look forward to serving you in the future.
by A verified traveler
Posted 28 Oct 2024
Great job keep it up
Comment from Hotel Management
28 Oct 2024 by Chris AGM, Hotel Management
Thank you for posting a positive review regarding your recent stay at La Quinta Inn USF by Wyndham. We are happy you had a good stay with us and look forward to seeing you again for a more positive experience.
by A verified traveler
Posted 27 Oct 2024
I understand the hotel was under a lot of pressure because of the FEMA residents but some of the other guests were a nightmare. They were screaming and yelling in the hallways, loud throughout the building, and generally uncaring towards the other guests. A poster code of conduct for guests as well as a poster could go a long way. Also the room looked run down.
Comment from Hotel Management
28 Oct 2024 by Chris AGM, Hotel Management
Thank you for your recent stay and for taking the time to write a review. I am truly sorry to hear about the issues that you experienced. I have shared your comments with my team for immediate attention. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our facilities. It is our pleasure to inform you that we are in the process of our property improvements that will continue soon. We would love for you to stay with us again if you decide to give us another chance to serve you. Thank you again for your honesty and the opportunity to improve our hotel!
by A verified traveler from Hollywood
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Chris AGM, Hotel Management
Thank you for taking the time to share your review. We truly regret that you did not have a perfect stay. Your satisfaction is very important to us and we are sorry we did not meet your expectations. We are looking forward to serving you again as we work towards our property improvements.
by A verified traveler
Posted 23 Oct 2024
Ok
Comment from Hotel Management
23 Oct 2024 by Chris AGM, Hotel Management
Thank you for posting your positive review. At La Quinta USF by Wyndham, we value your time and always strive to provide fast and efficient service. We are so pleased to see that you had a good stay with us and we look forward to having you again as our guest.
by A verified traveler
Posted 21 Oct 2024
Employees were helpful. Breakfast was good. The beds were super uncomfortable but I kind of expected that. The carpet in the room was filthy and the room smelled, very humid/musty. I don't think this is the fault of the cleaning ladies. The hotel needs to invest in new carpets. The carpets everywhere were filthy: in the room, the hall, the breakfast area, etc. The location was good, less than 10 min from Busch Gardens, but next time I will stay somewhere else.
Comment from Hotel Management
23 Oct 2024 by Chris AGM, Hotel Management
Thank you for choosing the La Quinta Inn USF by Wyndham and for your kind comments regarding our staff. We truly regret that your stay was less than perfect, and we are very sorry we did not meet your expectations. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements as we work towards our property improvements to include your concerns. I appreciate you taking the time to share your experience with me and I look forward to serving you in the future.
