Ratings based on 966 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
There was mold on the ceiling in my room.
Difficult to leave the property if making a left turn, very inconvienient to get back on the interstate
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Chad, We appreciate your feedback regarding your recent stay with us. We take all guest comments seriously and will address the concerns you have raised. We strive to provide a seamless experience for our guests and will look into improving our directions for easy access to the interstate. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 29 Oct 2024
Milton cancelled issue
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Dean, We are sorry to hear about the inconvenience you experienced during your stay at our hotel. We appreciate your feedback and have shared your comments with our team for their awareness and improvement. If you have any further concerns, please don't hesitate to reach out to our management team directly. Your satisfaction is important to us.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Mirko,We're delighted to hear you had a pleasant stay with us! Should you have any further feedback to share, please don't hesitate to get in touch with us directly. We look forward to welcoming you back soon!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello JOSE,We are delighted to hear that you had a wonderful experience with us! We hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 25 Oct 2024
Place was clean and had no problems
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Katelin,We're delighted to hear you found the hotel clean and that your stay was trouble-free. Should you choose to stay with us again in the future, we hope to exceed your expectations once more.
by A verified traveler
Posted 19 Oct 2024
Didn't like you had to walk across long busy streets to get to many of the Restaurants surrounding the area.
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Dennis, We regret that the location did not meet your expectations in terms of convenience. Your feedback is valuable for our future guests to consider when choosing our hotel for their stay. We advise guests to plan their routes accordingly when exploring the surrounding area.
by A verified traveler
Posted 18 Oct 2024
Near Brandon Mall & Restaurants
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Christopher,We appreciate you taking the time to share your feedback with us. It's great to hear you found our hotel conveniently located near Brandon Mall and restaurants. Should you have any further comments or suggestions, please feel free to reach out to our management team directly.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Manager, Hotel Management
Hello Victoria,We are stirred to hear you enjoyed your stay! If you decide to visit us again, please do not hesitate to let us know if there is anything we can do to make your experience even better.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Michael,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Nina,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
