Ratings based on 1,751 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
It was a great property. The suite was fantastic!!
Comment from Hotel Management
2 Jan 2025 by Peter Wright, Hotel Management
Dear John,Thank you for your kind feedback! We're delighted to hear you enjoyed your suite and had a great experience at Hotel Alba. We look forward to welcoming you back for another wonderful stay in the future!Peter Wright
by A verified traveler
Posted 1 Jan 2025
I would not recommend this property. The rooms are dated, very noisy from the pool and staff is less than helpful. Our ac went out and we had to change hotels at 12am because theres no maintenance on staff at night. We asked to be moved to another Hilton property and they wernt even aware the property was associated with Hilton and stated it wasnt possible.
Comment from Hotel Management
1 Jan 2025 by Beatriz Valdes, Hotel Management
Dear Kristy,Thank you for taking the time to share your review regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the room. We understand that this significantly impacted your stay, and we are truly sorry for the frustration and inconvenience this caused. We will address this with our maintenance team to ensure this does not happen again. We appreciate you bringing this to our attention. We value your feedback and hope to have another opportunity to provide you with the best service you deserve.
by A verified traveler from Athens
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Beatriz Valdes, Hotel Management
Dear Mike, thank you for choosing Hotel Alba. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Peter Wright, Hotel Management
Dear Tremell, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Hotel Alba soon!Peter Wright
by A verified traveler
Posted 30 Dec 2024
Just ok
Comment from Hotel Management
31 Dec 2024 by Peter Wright, Hotel Management
Dear Tania, Thank you for taking the time to review your visit. We are glad your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Peter Wright
by A verified traveler from Davie
Posted 30 Dec 2024
The elevators were out due to hurricane damage but the staff was so helpful and pleasant. They helped us get our luggage up and down the stairs with no problem.
Comment from Hotel Management
31 Dec 2024 by Peter Wright, Hotel Management
Dear Stephanie, Thank you for your kind words! We are glad to hear our staff was able to assist you during the elevator outage. We truly appreciate your understanding as we work to recover from the hurricane damage. It’s wonderful to know that their helpfulness made a positive impact on your stay. We hope to welcome you back soon for a more seamless experience!Peter Wright
by A verified traveler
Posted 30 Dec 2024
Hotel is close to Tampa airport and with easy access for Tampa and St Petersburg. Rooms are large, clean and comfortable.
When we visited, the hotel had still no working elevators due to hurricane damage. They did mention it in advance though and had someone to help carrying the luggage to the room.
Would definitely come again here if I am back to Tampa
Comment from Hotel Management
30 Dec 2024 by Peter Wright, Hotel Management
Dear Bogdan, Thank you for sharing your experience with us at Hotel Alba! We are so glad to hear that you enjoyed the spacious, clean, and comfortable rooms, as well as our convenient location near the airport. We sincerely apologize for the inconvenience caused by the elevator being out of service, and we appreciate your understanding. It’s great to know that our team was able to assist with your luggage. We’d love to welcome you back on your next visit to Tampa!Peter Wright
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Peter Wright, Hotel Management
Dear Shara,Thank you for choosing Hotel Alba. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Peter Wright
by A verified traveler
Posted 27 Dec 2024
What an amazing place to stay! The entire crew was amazing and the property was beautiful clean, neat, and neat. I have no complaints! Hats off to Miguel and the restaurant staff, Mr Sam at the bar, Mr Dave and the transportation staff, the wntire cleaning crew, last but definitely not least Noah and the entire front desk staff! We will most definitely return when we visit Tampa!
Comment from Hotel Management
28 Dec 2024 by Peter Wright, Hotel Management
Dear Summer,Thank you so much for your kind words and for taking the time to share your positive experience at Hotel Alba! We are thrilled to hear that you enjoyed your stay and that our team exceeded your expectations. It will be our pleasure to share your compliments with the respective team members. We strive to provide a welcoming and comfortable environment for all our guests, and we are delighted that we were able to achieve that during your visit. Your feedback is invaluable to us, and we will share your compliments with the entire team. We look forward to welcoming you back on your next visit to Tampa.Peter Wright
by A verified traveler from Forney
Posted 27 Dec 2024
A beautiful property! Well kept, great staff. Only complaint was the early morning banging and noise. Walls are super thin. I could hear every conversation which of course kept me from sleeping in.
Comment from Hotel Management
28 Dec 2024 by Peter Wright, Hotel Management
Dear Crystal,Thank you for your feedback regarding the noise concerns you had during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take these concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more tranquil and enjoyable stay in the future.Peter Wright
