4/10 Poor
Jose
Traveled with partner
Nov 24, 2024
Disliked: Cleanliness, amenities
I didn’t like how they gave the wrong room. When I called the front desk to ask why I was give this room when I booked I king room not a double twin bed. The guy at the front desk told me since you booked through a third party you get what you get. Do me that is not how front desk is supposed to respond. The next I want do to ask why I was put in the wrong room they told me because i booked through a third party never had that problem before. Also they told me they put me in the that room because of they were full due to the hurricane. I also told them those are not queen beds those are twins the shower is not wrong right. Also the room only has half a roll of toilet paper. Along with construction they had going on this is one of the worst stay I had and I have stay heard multiple times.
Jose
Stayed 4 nights in Nov 2024