Ratings based on 1,142 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Customer Service , Hotel Management
Thank you for the rating Jason! We hope to welcome you back for a more enjoyable stay in the future.
by A verified traveler from San Juan
Posted 26 Sep 2024
Loved this place!Clean and spacious rooms.
Great breakfast!Trolly pases by just in front.
The Florida Seaquarium a must see.
Comment from Hotel Management
26 Sep 2024 by Steve, Hotel Management
Thank you, Maria, for your review. And thank you for your 5-out-of-5 rating.
by A verified traveler
Posted 25 Sep 2024
I was disappointed that since I booked two rooms at the same time for family, that they were on separate floors. Other then that the staff was friendly and responsive to our needs.
Comment from Hotel Management
26 Sep 2024 by Customer Service , Hotel Management
Thank you for your review, Alexandra. We are glad to hear that you enjoyed your stay and that our staff provided friendly and responsive service. We are sorry about any inconvenience caused by having your rooms on separate floors and we will use your feedback to improve. We hope to welcome you back again soon for an even better experience.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Customer Service , Hotel Management
Thank you for choosing us, Brooke! We are thrilled that you enjoyed your experience with us, and we hope to welcome you back again soon for another wonderful experience.
by A verified traveler
Posted 23 Sep 2024
Free gourmet breakfast each day plus $25 credit daily to Starbucks or their restaurant. 2 minute walk to harbour and Riverwalk. Highly recommend!!
Comment from Hotel Management
24 Sep 2024 by Customer Service , Hotel Management
Thank you for your review, Mark! We are thrilled to hear that you enjoyed your stay, including our delicious breakfast, restaurant, and location! We appreciate your recommendation and hope to welcome you back again soon.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Customer Service , Hotel Management
Thank you for your rating, Kenneth! We are glad to know that you enjoyed your overall experience, and we hope to welcome you back again soon for an even better experience.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Customer Service , Hotel Management
Thanks you for choosing us, Julie! We are thrilled to know that you enjoyed your stay and we hope to welcome you back again soon for an even better experience.
by A verified traveler
Posted 22 Sep 2024
Parking is expensive
Comment from Hotel Management
22 Sep 2024 by Steve, Hotel Management
Thak you, Pedro, for your review. And thank you for rating us a 5-out-of-5 score.
by A verified traveler
Posted 22 Sep 2024
Great location, convenient, easy access to restaurants. Well maintained.
Comment from Hotel Management
22 Sep 2024 by Steve, Hotel Management
Thank you, Francisco, for the review. What could we have done to make the rating a 5?
by A verified traveler from Naples
Posted 21 Sep 2024
Nice, clean and great service
Comment from Hotel Management
22 Sep 2024 by Steve, Hotel Management
Thank you, Franklin, for your review. And thank you for the 5-out-of-5 rating!
