Ratings based on 620 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
No good here
Comment from Hotel Management
29 Oct 2024 by Customer Service, Hotel Management
Dennis, it is unfortunate that your experience did not meet your expectations. The team is committed to ensuring all guests have a pleasant stay, and your feedback is taken seriously. We hope you might consider giving us another opportunity in the future.
by A verified traveler
Posted 21 Oct 2024
Very nice
Comment from Hotel Management
29 Oct 2024 by Customer Service, Hotel Management
Maria, thank you for staying with us at Courtyard by Marriott Tampa Brandon. We're delighted to know you had a very pleasant experience. Looking forward to welcoming you on your next visit!
by A verified traveler
Posted 29 Sep 2024
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Comment from Hotel Management
30 Sep 2024 by Customer Service, Hotel Management
Praya, thank you for staying with us at Courtyard by Marriott Tampa Brandon. We're thrilled to know you had a great stay. We hope to welcome you back soon!
by A verified traveler
Posted 29 Sep 2024
Yeah I never made it there. All my fault I missed the plane. Couldn't cancel my registration, car rental, my luggage is in Tampa, and I missed my dad's funeral. So one star if that's bias idk what to tell you. I think if you book it on Expedia you should be able to cancel it on Expedia. Like fr why would you not be able to make changes, and/or cancel?
Comment from Hotel Management
6 Nov 2024 by Customer Service, Hotel Management
Jason, it seems like you had a difficult time due to unforeseen circumstances. The ability to modify or cancel reservations often depends on the booking platform's policies. It's recommended to review Expedia's terms for future bookings. Your feedback is valuable and appreciated.
by A verified traveler
Posted 17 Sep 2024
The Hotel itself is clean and the staff were nice. However this hotel is on the busy highway, down a long road in the middle of a wooded area and if you dont have a car you need to uber everywhere. It also only has an indoor pool. They said we can use the outdoor pool at the hotel across the parking lot however we did not.
Comment from Hotel Management
17 Sep 2024 by Customer Service, Hotel Management
Deanna, thank you for sharing your feedback. The cleanliness and friendliness of the team members are important to us. The location does require transportation for exploring, and there is an option to access additional facilities nearby. Your comments have been noted, and we hope to have another opportunity to serve you.
by A verified traveler
Posted 17 Aug 2024
The atmosphere was very relaxing
Comment from Hotel Management
17 Aug 2024 by Customer Service, Hotel Management
Ricardo, it’s wonderful to hear you had a relaxing time at Courtyard by Marriott Tampa Brandon. The team looks forward to welcoming you again.
by A verified traveler
Posted 29 Jul 2024
Staff was really nice and our room was very clean loved my stay!!! Will stay again!!!
Comment from Hotel Management
29 Jul 2024 by Customer Service, Hotel Management
Temeka, thank you for staying with us at Courtyard by Marriott Tampa Brandon. We’re delighted you loved your experience and appreciate your kind words about our team members and the room. We're looking forward to welcoming you back!
by A verified traveler
Birthday
Posted 28 Jul 2024 on HotelsIt was for a quick family birthday trip. It was average hotel. The beds are very hard but it did the job for what we needed it for.
Comment from Hotel Management
29 Jul 2024 by Customer Service, Hotel Management
Ginger, thank you for choosing Courtyard by Marriott Tampa Brandon for your family birthday trip. We're glad to hear our hotel met your needs. Your feedback about the beds is appreciated and will be taken into consideration. We hope to welcome you back in the future!
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
24 Jul 2024 by Customer Service, Hotel Management
Emily, thank you for sharing your experience. Your feedback is important to us, and we hope to have the chance to welcome you back in the future. If there is any specific feedback you would like to share, please feel free to reach out.
by A verified traveler
Posted 19 Jul 2024 on Hotels
Everything was fine but the room was a bit noisy. Next door i heard the television on one side and snoring on the other side.
Comment from Hotel Management
19 Jul 2024 by Customer Service, Hotel Management
David, thank you for sharing your experience at Courtyard by Marriott Tampa Brandon. We're glad to hear that everything else met your expectations. Your feedback is valuable, and it helps us improve. We're looking forward to welcoming you back in the future.
