Ratings based on 2,067 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
From the staff to the cleaning ladies everyone was wonderful. I enjoyed sitting in the jacuzzi and swimming in the pool. It was very quiet and the room was nice and clean. Thank you all graciously for the experience.
Comment from Hotel Management
26 Sep 2024 by Manager, Hotel Management
Hello Crystal,We are delighted to hear that you had a pleasant stay with us and enjoyed our amenities. Our team works hard to provide a welcoming environment for all our guests. Your kind words are truly appreciated, and we hope to welcome you back soon for another relaxing visit.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Manager, Hotel Management
Hello William, We appreciate you choosing to stay with us. Should you have any feedback to share about your recent experience, please don't hesitate to reach out to us directly. We hope to welcome you back soon for an improved stay.
by A verified traveler
Posted 24 Sep 2024
Our fridge didn't work but otherwise everything awesome 👍
Comment from Hotel Management
27 Sep 2024 by Manager, Hotel Management
Hello Terri,We appreciate your positive feedback and are pleased to hear you enjoyed your stay overall. If you have any concerns, feel free to reach out to our management team for further assistance. Thank you for choosing to stay with us.
by A verified traveler
Posted 23 Sep 2024
The staff was very unfriendly and the rooms were dirty.
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello Steven,We appreciate your feedback and apologize for any inconvenience caused during your stay. We take all guest reviews seriously and will address these concerns with our team to ensure a better experience for future guests.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Manager, Hotel Management
Hello andi,We are amped to hear that you enjoyed your stay with us! Please feel free to reach out if you have any more feedback to share. We look forward to welcoming you back soon!
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Damaris,We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any feedback so we can address your concerns.
by A verified traveler
Posted 20 Sep 2024
Great staff, and breakfast was included
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Mason,We appreciate your kind words about our staff and breakfast offerings. Feedback like yours motivates us to continue providing excellent service. Please do not hesitate to reach out to our management team if you have any further comments or suggestions.
by A verified traveler
Posted 15 Sep 2024
Rooms were very moist, bedding, our clothing, carpet. Rooms need a dehumidifier. Had to ask to have room cleaned and towels replaced and when they did they did not empty the trash cans. Location is sketchy but convenient to most highways.
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Denise,We appreciate you sharing your feedback with us. Please note that we will pass along your comments to the relevant departments for review. Our location offers easy access to major highways. Thank you for choosing our hotel, and we hope to welcome you back in the future.
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Dayani,We're thrilled to hear you had an excellent stay with us! We look forward to welcoming you back soon for another unforgettable experience.
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Cesar,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay.
