Ratings based on 15 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
by A verified traveler from Palo Alto
Posted 19 May 2023 on Travelocity
The hosts were on property, friendly, kind. The room was spacious, modern, clean. Breakfast was available when we wanted it. Swimming pool was lovely. Iguanas, birds and fauna were a bonus! Would absolutely return!
Comment from Hotel Management
22 May 2023 by Executive manager, Hotel Management
Thank you so much for that comment.
by A verified traveler
Posted 24 Jan 2023
The manager wasn't by the time I went to check in (330pm), nor left a person in charge, I rang the door bell, I've called 9 times and no one answered, sent messages same thing. I went around the property where I didn't supposed bc those are private properties and there is no road, I yell until someone came, I then turned around and a customer let me in; saying that she wasn't there and told me to come back at 7 pm. I had to leave and come back at night, people who were in the property said they had the same issue and same thing happened to another couple they talked to the day before. She called me later on and was very apologetic, t
elling me that she had sent me a message with instructions, I was at that moment reading the message she said she had sent me hours earlier, I do not know how long it takes from a manager to contact Expedia and Expedia to deliver the messages, but keep in mind that not always people have access to Wi-Fi and/ or has a Sim card from the country they are visiting to. This isn't professional at all. I was with my luggage going everywhere bc she was not attending the position she has to. She made me feel very uncomfortable asking me many times about my friend who went with my husband and me to make sure we had a place to sleep, she was thinking that my friend and son (who I had explained many times) they were locals and I would never do such a thing like that. I do have 20 years of experience in this industry and this is how you don't run a hotel.
Comment from Hotel Management
24 Mar 2023 by Executive manager, Hotel Management
We apologize if your stay in our establishment has not given you satisfaction. We take your remarks very seriously and we will do the maximum to improve the situation.
by A verified traveler from Atlanta, GA
Posted 4 Jan 2020
We visited Costa Rica during the busiest time of year, NYE! Claire and Steve are great hosts. This is a small intimate property. It is about 10-15 minutes from Tamarindo. We did not have a car and Claire and Steve were nice enough to call taxis for us to get into town for dinner each night. They also prepared a lovely simple breakfast each morning. They are both very knowledge about the area and can assist with tours. The rooms are simple and cleaned everyday. It's a great location to get away from the hustle and bustle of Tamarindo beach.
Comment from Hotel Management
8 Jan 2020 by Steve & Claire , Hotel Management
thank you very much for this great review! we are happy to have welcomed you!
We wish you many beautiful things for this new year!
by A verified traveler
Posted 12 Mar 2019
Property was very clean and comfortable. Would stay again.
Comment from Hotel Management
13 Mar 2019 by Steve& Claire , Hotel Management
Thank you very much !
See you soon
by A verified traveler from LA, CA, USA
Posted 25 Feb 2019
Well if you want to be extorted, given no breakfast, kidnapped / locked into property against your will, invasion of privacy, constant intrusion into room, blowing up of phones & overall criminal landlords, this is the place for you. If you want to waste your vacation going to the US Embassy to report these crimes, Please stay here!
Comment from Hotel Management
7 Mar 2019 by Steve&Claire, Hotel Management
Let me bring few precisions you didn't mention in your comment, first of all we are not used to practice "séquestration" with our guests, we just blocked the gate because you were leaving without paying with your car full of luggage, then we noticed you were bringing with you our towels and other accessories of the hotel, also i would like to add that i came one time in the morning to clean the room and arrange the bed (sorry just doing my job as an owner of bnb is supposed to do), and of course preferably when clients are outside, concerning your phone i m very sorry you broke it, and it's not my responsibility, to finish i will welcome with many pleasure a member of the US embassy to let them know the situation and make you listed as thieves in the US as you are already listed here in Costa Rica!
by A verified traveler
Posted 29 Jan 2019
It was amazing ! the breakfast was great. It was about 10 min drive from Tamarindo beach.I went there without a car and the owner were so kind and drove me to the beach :). I highly recommend this place, excellent food, service, friendly, the room was very modern and big as well.
Comment from Hotel Management
31 Jan 2019 by Steve & Claire , Hotel Management
Thank you very much Jenny!
we were delighted to meet you and receive you! we hope to see you again soon!
Pura Vida
by A verified traveler
Very Nice stay
Posted 28 Feb 2018 on HotelsVery nice B&B and friendly host
Recommended
for Everyoneby A verified traveler from San Francisco, CA
Comfortable Hotel, 15 minutes from the Beach
Posted 21 Feb 2018 on Orbitz
Pros: Host and her family were very nice
I stayed with two friends for a couple of nights here. We were provided an extra bed, so the three of us had a comfortable stay in the room. We all loved the pool and swam in it both nights. There are only 4 rooms, so we felt well taken care of. We'll definitely come back next time we're in Tamarindo.
by A verified traveler
Posted 9 Mar 2024 on Hotels
