Ratings based on 456 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 26 Nov 2024
I was satisfied with the service and the easy access to everything.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 18 Nov 2024
The 'manager' was nowhere in sight when I arrived to check in. While waiting, I heard multiple guests complaining that the elevators kept not working. when the 'manager' finally showed up, i said I wanted to check in and had a reservation, but I was now not sure because I'd been waiting for some time and had heard guests complaining. he said he'd been fixing something in a guest's room and besides I could wait 15-20 minutes... it wasn't a problem. he was the only person there.... i told him that wasn't my problem and I couldn't wait 15 minutes... i was in pain and I'm diabetic. he said he that was my problem and then refused to check me in. he denied my reservation and told his boss I was rude, although I was only responding to his rudeness. I will NEVER stay at this hotel or any other of this chain again. Apparently they don't care about the customers.
by A verified traveler
Posted 16 Nov 2024
DO NOT DO IT!!!!!! First of all, waited almost 45 mins for the front desk person to come back from her lunch break. Mind you she is the only employee on site. Finally get checked in, they put us on the first floor because the elevator is down. Soon as we walked down the hallway the weed and cigarette smell slaps you in the face. Walked in the room and immediately seen roaches crawling around. Cabinet doors missing. Got out of there quick. So we get moved to the second floor, toted all of our stuff and our baby up the stairs. The stair well is full of trash and people sitting around smoking. Get to the second room and it’s the same thing. Went down to the lobby to see about leaving, another employee comes in and the two employees start going at it screaming arguing at each other. One accusing the other of sleeping with guests and the other accusing them of drinking on the clock. I had to get me and my family out of there quick!! The pictures and reviews are so deceiving. I do not recommend anyone staying there.
by A verified traveler
Posted 12 Nov 2024
Convenient to the highway
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Great value for the price. Close and convenient to the Highway. Perfect for this visit.
by A verified traveler
Posted 21 Oct 2024
When I arrived to check in, the desk clerk was having a loud interaction with a woman who had apparently just finished cussing our her own children in the lobby. I did no get a wifi code until I called for it, then it took three different tries to get one that would work. Parking around the hotel is very limited, but that didn't stop folks from parking along the driveway and under the welcome canopy. The dumpster was overflowing into the parking lot and there were at least two people living in their cars onsite. The room had a kitchenette, but no utensils or cooking vessels. The bed looked like it came straight out of a prison movie with the bare metal legs and the loud creak of springs when I sat on the edge.
Honestly, the place felt like a welfare camp.
by A verified traveler
Posted 12 Oct 2024
