Ratings based on 513 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Dead Sea - Tourism
Posted 5 Aug 2024 on HotelsI’m n addition to the little review here, I’ll definitely write another one in a normal and more legible format, the check in process was Ok, we got the room
Exactly on 3pm , so Ben if the hotel wasn’t full and NOT really busy cause it’s low season, once we get in to the room- small refrigerator is leaking, floor was wet around , night stand on my left side was broken, bed- queen- it’s not , they just took two singles and connected them .
Ac- barely working.
Bathroom- while showering- water splashing out and not option for cold water .
Toilet- not even a brush in case you wanna clean after you do your needs .
Towels- fine.
Mattress- too soft
Sheets are ok.
Cleanliness- I’ll say -POOR.
Breakfast- was ok , stuff is friendly .
Hallway- super dirty and carpet Not really clean.
In conclusion- in pictures on the website, they show something else, but when you there - it’s Different!!!
We will not come again, and we are looking for a compensation for the 12 hours we paid for.
Comment from Hotel Management
5 Aug 2024 by oasis spa club, Hotel Management
Dear GuestFirst, we thank you for choosing the Oasis Spa Club Dead Sea HotelWe apologize for the inconvenience caused to you and promise to look into these issues.It is important to note that we do our best to provide all our guests with a peaceful and enjoyable hospitality experience.All the bestThe hotel management
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by oasis spa club, Hotel Management
אורח יקראנו מודים לך על בחירתך במלון אואזיס ספא קלאב ים המלחצר לנו מאד על שלא הצלחנו לעמוד בצפיותיךאנו עושים את מיטב המאמצים בכדי להעניק לכל אורחינו שהות מהנהכל טובהנהלת המלון
by A verified traveler
Posted 6 Jul 2024
The hotel is below the average in all aspects. Please notice that the spa and internal pool are under renovation. The hotel not giving that information in a clear way.
Comment from Hotel Management
7 Jul 2024 by אואזיס ספא קלאב , Hotel Management
Dear Lior,We are very sorry that even though we showed you where it says that the spa will be upgraded, you still chose to mention it here in your feedback and rate the hotel very low because of it.We wish you all the bestThe hotel management
by A verified traveler
Posted 18 Jun 2024
Comment from Hotel Management
28 Jul 2024 by oasis spa club, Hotel Management
רוי תודה רבה על הדירוג שמחנו לארח אותך ולהעניק לך חופשה מהנהנשמח לראותך שוב בין אורחינוהנהלת המלון
by A verified traveler
Posted 5 Jun 2024
Had so much fun!!
Comment from Hotel Management
16 Jun 2024 by אואזיס ספא קלאב , Hotel Management
ליטל יקרהתודה רבה על הדירוגשמחנו לארח אותך ולהעניק לך חופשה מהנהבברכההנהלת המלון
by A verified traveler
Posted 16 May 2024 on Hotels
Comment from Hotel Management
26 May 2024 by אואזיס ספא קלאב , Hotel Management
אוריתודה רבה על הדירוג שמחנו לארח אותך ולהעניק לך חופשה מהנהנשמח לראותך שוב בין אורחינוכל טובהנהלת המלון
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
9 May 2024 by אואזיס ספא קלאב , Hotel Management
משה יקר,ראשית, אנו מודים לך על בחירתך במלון אואזיס ספא קלאב ים המלחצר לנו על שלא הצלחנו לעמוד בצפיותיךאנו עושים את מיטב המאמצים בכדי לספק לכל אורחינו שהות מהנהכל טובהנהלת המלון
by A verified traveler
Posted 21 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by OASIS SPA CLUB, Hotel Management
Dear GuestThank you very much for the ratingIt was our pleasure to host you and give you a pleasant vacationThe hotel management
by A verified traveler
Posted 17 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by OASIS SPA CLUB, Hotel Management
Dear GuestThank you very much for the ratingIt was our pleasure to host you and give you a pleasant vacationThe hotel management
by A verified traveler
Posted 9 Apr 2024
Excellent option @ Dead Sea
Comment from Hotel Management
16 Apr 2024 by אואזיס ספא קלאב , Hotel Management
דוד יקרתודה רבה על הדירוגשמחנו לארח אותך ולהעניק לך חופה מהנהנשמח לראותך שוב בין אורחינובברכההנהלת המלון
