Ratings based on 61 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Mar 2024
The place is right next to the dead sea by a beautiful boardwalk.
The hotel itself had a foul smell on the ground floor, and the room didn't look like anything in the pictures. The food wasn't amazing. and the room wasn't really clean, especially the porch.
by A verified traveler
Posted 14 Feb 2024 on Hotels
by A verified traveler
Posted 7 Feb 2024 on Hotels
by A verified traveler
Posted 13 Oct 2023
Comment from Hotel Management
8 Nov 2023 by Nastia, Hotel Management
Thank you for the high ratingLooking forward to host you again in the near future.Kind regards
by A verified traveler
Posted 20 Sep 2023 on Hotels
Comment from Hotel Management
23 Sep 2023 by Nastia, Hotel Management
Thank you for choosing The Herbert hotel and thank you for taking your time to share your experience.Looking forward to host you again in the near future.Kind regards
by A verified traveler
Posted 18 Sep 2023
Perfect place to enjoy tranquility and beauty of Dead Sea!
Comment from Hotel Management
18 Sep 2023 by Nastia, Hotel Management
Thank you for sharing your wonderful feedback with us.It has been a pleasure to read your lovely comments and happy to read that you enjoyed our service and facilities.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You!We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely
by A verified traveler
Posted 14 Sep 2023
Private beach, quiet area, friendly and nice staff.
Comment from Hotel Management
14 Sep 2023 by Nastia , Hotel Management
Thank you for sharing your valuable feedback.It is such a pleasure to read your lovely comments and happy to know that you enjoyed your stay with us.We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely
by A verified traveler
Posted 28 Aug 2023 on Orbitz
Courteous staff, nice amenities
Not alot to do outside
Comment from Hotel Management
30 Aug 2023 by Nastia, Hotel Management
Thank you for sharing your valuable feedback.It is such a pleasure to read your lovely comments and happy to know that you enjoyed your stay with us.We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely
by A verified traveler
Posted 23 Aug 2023 on Hotels
Hotel service was terrible. Room service request were extremely long, and workers made you feel like they were doing you a favor. . Additionally both rooms we booked, the AC did not worm and we had to wait 1=hours for it to get fixed
Comment from Hotel Management
30 Aug 2023 by Nastia, Hotel Management
Thank you for sharing your valuable feedback with us.Providing the highest level of guest satisfaction is our number one priority and we sincerely regret falling short of meeting your expectations. As a teachable moment, we have shared your comments with the appropriate hotel team to ensure necessary guidelines are in place for the future.We hope to have an opportunity to better your experience whenever your travels bring you back to Dead sea in the future.Sincerely
by A verified traveler
Posted 15 Aug 2023
When we first arrived we ran into an issue with an aggressive parking attendant. After speaking with the management about the issue they were very concerned and very quickly and contentiously dealt with the situation. I appreciated their quick and measured response.
Comment from Hotel Management
30 Aug 2023 by Nastia, Hotel Management
Thank you for sharing your valuable feedback.It is such a pleasure to read your lovely comments and happy to know that you enjoyed your stay with us.We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely
