Ratings based on 34 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
fabulous location, helpful staff but hotel itself needs a good refurbishment, carpets dirty and smelly, paintwork worn.
Other floors of the hotel might be better but the foor I was on was way overdue for a spring clean.
by A verified traveler
Posted 18 May 2024 on Hotels
by A verified traveler
Posted 5 Jul 2023
They advertised having several restaurants one of which was the buffet which they charge over ¥5,000 for and they weren't even serving anything other than dessert and one type of meat even though they advertised it as having many different types of food. Only one of the other restaurants was open and there is only one other restaurant in town that serves dinner. The rugs and sheets and everything were stained and the hallway rugs looked like they hadn't been cleaned since installation 30 years ago. The onsen and service was good but did not make up for the false advertising of everything else.
by A verified traveler
Posted 5 Feb 2020 on Hotels
We wanted to visit Naoshima, and at the time this hotel seemed like a decent choice. What a disappointment! Hotel is stand-alone, 5 bus stations from the center of Ueno, without any restaurants near it. Hotel is '70s architecture' and so are the rooms and the decor. Carpets are dirty and worn out, dirty glass front leading to terrace (with amazing sea view), poor breakfast, no control of AC, no closets/drawers at all, ...Consider this hotel only if you canwt afford to sleep on the island.
by A verified traveler
Cleanness
Posted 7 Apr 2019 on HotelsVery clean hotel
by A verified traveler
Posted 13 Dec 2018 on Hotels
by A verified traveler
Posted 12 Aug 2018
Great onsen, small but clean and not crowded. Food is too expensive but no other restaurants near hotel. Bus comes right up to hotel.
by A verified traveler
Posted 25 Jul 2012 on Hotels
by A verified traveler
Posted 3 Oct 2024
Le staff a été très gentil mais certains manquaient de formation.
Le bâtiment est mal entretenu exception faite de l'étage de la réception. Les tapis et les murs étaient souillés et tachés . La chambre avait une odeur désagréable.
Le site du côté de la baie était plutôt jolie mais l'environnement du côté urbain n'était pas très convivial.
Malgré la publicité de l'hôtel le bar était fermée, la piscine sans eau, la terrasse fermée, le balcon de la chambre inaccessible, aucune facilité pour la plage. Nous étions dans un environnement captif qui n'offrait pas d'activité et de service à proximité. Très déçu de notre séjour je ne recommanderais pas cette hôtel.
by A verified traveler
Posted 20 Aug 2024 on Hotels
