Ratings based on 101 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2019
by A verified traveler
Posted 17 Aug 2018 on Hotels
by A verified traveler
Non-smoking room???? Don't believe it!
Posted 17 Jan 2017
Pros: not much!
Cons: Almost everything!
Location: Loved the hotel around the corner for dinner and onsen. Next time we will stay there!
Also, a bowling alley provided some entertainment.
It's too bad the hotel was in such bad shape! We were looking forward to some rest and relaxation.
The Onsen main bath was closed due to maintenance so men and women had to take turns using the other bath.
Asking about nearby restaurants for dinner because hotel's dinner was only available with reservations, front desk clerk clearly told us there were only izakayas, bars, available nearby. There was a wonderful hotel restaurant around the corner for dinner that included access to the onset bath in their hotel for no extra charge!
The view from our room was a cement wall. Requested a non-smoking room, room stunk like smoke. Complained to the front desk, was told they don't have non-smoking rooms and handed us a spray!
Breakfast was nothing special...
Not going back there!
by A verified traveler from hong kong
hotel partially under renovation
Posted 10 Jan 2017No great restaurants nearby
hotel staff english is poor
hot spring facilities quite old
expensive
by Gayle from La Palma, California
Great dinner included
Posted 8 Aug 2016 on HotelsOur room had twin beds and two futon beds for four people, both were hard by American standards. The breakfast was good but the Keiseki (Japanese seasonal dishes) was great which both were included with room cost. So it was a great deal, since dinner like this is very expensive in Japan.
by CHUEN WA
Posted 12 Jul 2016 on Hotels
Recommended
for Everyoneby A verified traveler from honolulu
Established onsen hotel
Posted 17 Jun 2016Comfortable, clean, excellent genuinely friendly staff. Every guest room has a name. Close to shinkansen station.
by A verified traveler
Nice location, but run down.
Posted 22 May 2016This hotel is pretty run down and while its in a good location for Onsen and sightseeing, it's not very comfortable. Big room, decent breakfast, but a little pricey for what you get.
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 16 Oct 2024
お風呂が大きくて気持ちよかったです
