Ratings based on 19 Verified Reviews
2.9 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2021 on Hotels
I get broken bed at room 411 and next i get broken door from 211. Please note this part thank tou
Comment from Hotel Management
12 Apr 2021 by Leo, Hotel Management
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Alex
by A verified traveler
Posted 27 Aug 2019
Comment from Hotel Management
28 Aug 2019 by Zara, Hotel Management
We regret that the stay turned out to be an average one, Request you to consider this an off case since this is definitely not how we wish our guests to feel. We would love to know more about how we can change that in your eyes so that the required issues get eradicated properly, off our system. Feel free to reach out to our direct contact handles. Regards, Zara
by A verified traveler
Posted 25 Aug 2019
So much bad
Comment from Hotel Management
26 Aug 2019 by Zara , Hotel Management
We regret that the stay turned out to be an average one, Request you to consider this an off case since this is definitely not how we wish our guests to feel. We would love to know more about how we can change that in your eyes so that the required issues get eradicated properly, off our system. Feel free to reach out to our direct contact handles. Regards, Zara
by A verified traveler
Posted 6 Aug 2019 on Hotels
Comment from Hotel Management
6 Aug 2019 by Cheshta, Hotel Management
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Cheshta
by A verified traveler
Posted 1 Aug 2019
The stuff are very polite and nice, but building condition is very bad.
Comment from Hotel Management
1 Aug 2019 by Ravneet , Hotel Management
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Ravneet
by A verified traveler
Posted 23 Jun 2019
Hotel just provide standard room to me instead of standard deluxe room. The receptionist said even deluxe room do not have sofa,the online picture is cheating people.
Comment from Hotel Management
25 Jun 2019 by Cheshta, Hotel Management
Something like this shouldn’t have happened, We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Cheshta
by A verified traveler
Posted 10 May 2019
Room and toilet are dirty with rubbish left over in the room.
Comment from Hotel Management
14 May 2019 by Barbara, Hotel Management
Sorry to hear this, Tan! Please consider this as an off case, as cleanliness is one of our top priorities. Do give us a chance to host you again and we'll make sure that you'd experience the comfort and hospitality we are known for. Regards, Barbara
by A verified traveler
Posted 21 Feb 2019 on Hotels
Comment from Hotel Management
25 Feb 2019 by Ritesh, Hotel Management
Glad to see that you have rated us positively, Fadly! Do give us more chances to delight you in the future.Regards, Ritesh
by A verified traveler from Malaysia
Posted 11 Oct 2018
the stay was the first experience for me at a budget hotel. value for money for a cheap price with the facilities provided. comfortable bed and aircond. bathroom was clean too.
Comment from Hotel Management
16 Nov 2018 by Ritesh Yadav , Hotel Management
Hi SiuLee,
Thanks for applauding! The biggest joy lies in seeing our guests satisfied, for which we are working day and night. Keep posted us with your future reviews as well. Regards , Ritesh Yadav
by A verified traveler from Malaysia
Posted 11 Oct 2018
cleanliness needs to be improved. the aircond works and the bed was comfortable. got the room so cheap.
Comment from Hotel Management
16 Nov 2018 by Ritesh Yadav , Hotel Management
Hi Lee,
Thank you for sharing this with us. Trust us, it brings an immense relief to see our guests satisfied which is our prime motto. Don’t hesitate to share your views in the future as well, this will gives us an opportunity to attain the level of overall growth. Regards , Ritesh Yadav
