Ratings based on 9 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Mar 2023
Although the overall maintenance had not been complete, they were working on it, and I remarked to the manager that he must be a hell of a businessman to have kept things going as well as he did with the hit they took from reduced revenue during Covid. Tourism was greatly reduced by covid restrictions. The staff were exceptionally friendly and easy to talk to, and always helpful, even running errands if needed. It may only a one-star hotel, but I would stay there again if travelling to Tamale. Shopping was a short walk, and access to public transport was 5 minutes away.
by A verified traveler
Posted 26 Nov 2022
It’s old and maintenance hasn’t been so great.
by A verified traveler
Posted 7 Nov 2022
I did not like the fact that our sheet and towel weren't chand for the 2days that we stay there
by A verified traveler
Posted 20 Jun 2022
by A verified traveler from Toronto
Posted 23 Dec 2020
We spent one night at this lodge. The toilet seat fell off the toilet. Only a slow trickle of water came out of the faucet and the whole sink shifted out of place when lifting the faucet handle. Little water available in the shower. No towels or face cloths were provided. The ceiling fan made a huge racket when turned on, like a helicopter landing. The pillows were hard - one seemed to be filed with cut up sponge. No wifi service was available even though the site advertised that they provided internet.
It was basic accomodation if you are not fussy.
by A verified traveler
Great stay
Posted 4 Jan 2020 on HotelsVery Friendly and very secure. Someone was always on duty and helpful in every way. Very comfortable and spacious and good Air conditioning.
Comment from Hotel Management
6 Jan 2020 by Florence, Hotel Management
Thanks for the review.
Please visit us again.
by A verified traveler
I guess reasonable for the price
Posted 30 Aug 2019 on HotelsA couple blocks off main road, just a little bit hard to find. Staff persons fairly uncommunicative. We arrived about 6pm. No food. Water a trickle in the shower. Staff had no idea about how to get taxi in morning to get to Tamale airport. So we walked to road and found a "can do" in no time. Large beds, clean sheets, AC worked fine. Just a small window so a bit depressing. Oh, initially wifi was off, but staff went and bought credits and it was then fine.
by A verified traveler from Whitby, Canada
Posted 1 Apr 2019
This property was good for the price. The breakfast was simple - an egg with toast. They have internet but we had to ask for it to be turned on. This is not too bad considering how far the property is located from the city centre. Some staff are more responsive than others. The manager is quick to respond. They have onsite free parking and I always felt safe there. AC worked well and water pressure was okay. Some of the pillows are hard so don't be afraid to ask them to give you another one.
Comment from Hotel Management
16 Apr 2019 by Sundowner Lodge, Hotel Management
Thanks for the feedback.
We are glad you enjoyed your stay with us.
We look forward in hosting you again.
Regards
by A verified traveler
Posted 20 Aug 2018
Rooms are big and clean, with working AC, fridge, tv, ceiling fan. My room wasn't quite ready when I arrived, and my friend's AC wouldn't turn on, but staff were very quick to fix both issues. Lodge is difficult to find for taxi drivers for some reason, make sure you have google maps up or can call the lodge to give the driver directions.
Comment from Hotel Management
5 Sep 2018 by Sundowner Lodge, Hotel Management
Hello,
Thanks for the review.
I am glad your problems were solved.
We look forward to hosting you again in our property.
Regards
Florence
