Ratings based on 158 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
defiantly not a boutique the best in town but so so at best
by A verified traveler
Posted 11 Sep 2024
Beautiful hotel; great staff, close to the square
Comment from Hotel Management
17 Sep 2024 by Doña Francisca Hotel Boutique, Hotel Management
Fue un gusto atenderle.
by A verified traveler
Posted 4 Aug 2024 on Hotels
The hotel is beautiful and nice, but it should indicated that the parking is not in site, is like two blocks from the hotel.
Ventilation of the room coul be improved
Comment from Hotel Management
26 Aug 2024 by Doña Francisca Hotel Boutique, Hotel Management
Muchas gracias por sus comentarios, desafortunadamente, por la distribución del mismo pueblo, nos es imposible proporcionar un estacionamiento dentro del Hotel, sin embargo, para apoyar a nuestros clientes, damos este beneficio gratuitamente lo más acercado posible.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
21 May 2024 by Doña Francisca Hotel Boutique, Hotel Management
Gracias, fue un gusto atenderle.
by A verified traveler
Posted 11 May 2024
Delightful old style Mexican property with beautiful courtyard and nice room
We were the only people staying that night. No hot water on arrival or that night. TV did not work
The receptionist when she did arrive seemed more interested in her cell phone and her friends than us.
HOWEVER next morning was perfect. Water was piping hot - almost like they were making up for the night before!-
Breakfast was excellent and waitress exceptionally pleasant and nice. Total contrast to receptionist who again showed little interested in us.
Overall it is a lovely property, very convenient to visit Talpa but needs improvement on staff and some of its amenities.
Comment from Hotel Management
13 May 2024 by Doña Francisca Hotel Boutique, Hotel Management
Muchas gracias por esta evaluación tan respetuosa, tomaremos sus comentarios en cuenta para hacer un trabajo mejor. Un gusto atenderle.
by A verified traveler
Posted 11 Apr 2024
Great service and very convenient to where you want to go ..
Comment from Hotel Management
15 Apr 2024 by Doña Francisca Hotel Boutique, Hotel Management
Gracias.
by A verified traveler
Posted 5 Apr 2024
Just the overcharge me at the counter more money because I don’t add my guest at the moment wen I put the reservation and the charge for minors like and adult that’s the only disappointment on the hotel
Comment from Hotel Management
8 Apr 2024 by Doña Francisca Hotel Boutique, Hotel Management
Hola, desafortunamente la reserva se realizó solo para 2 personas, por esto, se tuvo que hacer el cargo adicional por los menores a la entrada. Son parte de las políticas. Pero muchísimas gracias por tu visita y tu reseña.
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
6 May 2024 by Doña Francisca Hotel Boutique, Hotel Management
Muchas gracias, Cynthia, fue un gusto atenderte.
by A verified traveler
Posted 29 Mar 2024 on Hotels
Nice and quiet. Very classy place
Comment from Hotel Management
31 Mar 2024 by Doña Francisca Hotel Boutique, Hotel Management
Gracias
by A verified traveler
Posted 27 Mar 2024 on Hotels
Comment from Hotel Management
31 Mar 2024 by Doña Francisca Hotel Boutique, Hotel Management
Hola, Alberto, nos gustaría conocer tu experiencia y así conocer que puntos trabajar para mejorar.
