Ratings based on 990 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
22 Dec 2024 by General Manager , Hotel Management
Thank you for your review. We are sorry to hear that you did not enjoy your stay with us. We would love to make this right for you the next time you are in the area. We hope to see you again soon.
by A verified traveler
Posted 20 Dec 2024
Excellent
Comment from Hotel Management
20 Dec 2024 by General Manager , Hotel Management
Thank you for your review. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
19 Dec 2024 by General Manager , Hotel Management
Thank you for your review. We hope to see you again soon.
by A verified traveler
Posted 17 Dec 2024
Staff especially at Breakfast and the front Desk were very good and kind.
Comment from Hotel Management
17 Dec 2024 by General Manager , Hotel Management
Thank you for your review. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler from Coral Gables
Posted 12 Dec 2024
Everything is amazing. Just want to them clean the room every day.
Comment from Hotel Management
13 Dec 2024 by General Manager , Hotel Management
Thank you for your review. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 12 Dec 2024
.
Comment from Hotel Management
12 Dec 2024 by General Manager , Hotel Management
Thank you for your review. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 11 Dec 2024
The feature that stood out for me was the STAFF!!! They were simply wonderful! Roxanne was so generous and attentive serving breakfast. Anything I asked, she was ready to make me a satisfied patron. There was a lot of staff showing that they would go the extra mile. If I needed something, Kaylon took care of everything quickly for my convenience. Waldon clearly loved what he did at his station, serving margaritas. I was just so impressed with the staff!
Comment from Hotel Management
11 Dec 2024 by General Manager , Hotel Management
Thank you for your review. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by General Manager , Hotel Management
Thank you for your review. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
4 Dec 2024 by General Manager , Hotel Management
Thank you for your review. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 2 Dec 2024
Staff were fantastic! All very pleasant and helpful.
Comment from Hotel Management
4 Dec 2024 by General Manager , Hotel Management
Thank you for your review. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
