Ratings based on 114 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Aug 2024 on Hotels
Property needs upgrading. Price is very reasonable though.
by A verified traveler
Posted 1 Jul 2024
I arrived on a rainy day. From the reception, an e-vehicle ferried me to the residence/hotel building. To my surprise, there was no elevator and I need to go up to the fourth floor with my large luggage. No one helped me. The room smells like molds. Also, it was dark. There is no cellular network signal. I was trying to call the front desk to ask for help for a room change but no one was answering. I had to walk under the rain to get back to the reception area. They apologized and transferred me to a different room, an upgraded one. However, the room also smells like molds. During my first night in the upgraded room, two cockroaches were flying around my room. I was able to kill one but the other one escaped. The staff requested me to leave my room so they can disinfect and prolly kill roaches. It was a stressful experience.
by A verified traveler
Posted 19 Mar 2024 on Orbitz
Great community on the water. All staff we encountered were friendly and helpful, and there was security in parking areas. The room and patio was clean. The patio door was a little hard to shut but we got it. The ac worked great and there's hot water! We only stayed one night but I'd love to come back and stay for at least 3. The restaurant near our room served a nice breakfast and the view of Taal Lake was beautiful.
by A verified traveler
Posted 9 Mar 2024 on Hotels
by A verified traveler
Posted 8 Feb 2024 on Hotels
by A verified traveler
Posted 6 Jan 2024
by A verified traveler
Posted 10 Dec 2023
Nice location on the lake, but old facilities not as clean as expected. 2 star accomodations. Poor parking, had to park off in muddy field. TV did not work.
by A verified traveler
Still closed but taking non-refundable bookings?
Posted 5 Jan 2021 on HotelsThe place is still closed. Somehow i was able to book a non-refundable booking there. I tried reaching them for confirmation but the 3 phone numbers I was given didnt work or no answer. I also tried reaching them by email with no response. They finally responded 5 days later in instagram that they were closed one day before my reservation. I want my money back.
by A verified traveler
Posted 20 Mar 2020 on Hotels
by A verified traveler
Posted 25 Dec 2019
The room was clean. Checkin process was a pain and not efficient. There is no wifi in room. Christmas eve buffet was a disappointment as they ran out of food.
