Ratings based on 199 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Phoenix
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Paul, Hotel Management
Dear Maricela,Thank you so much for taking the time to rate your recent experience with us. We are thrilled to see that you had a 5* experience and we all look forward to you visiting again in the near future for another positive experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
by A verified traveler from Chino
Posted 13 Nov 2024
It's a very nice place to be at relatively close to Old Town. Phuket easy to shop to easy to pick up a grab driver. Nice rooftop bar. No complaints there. Money goes really far. Make sure you pay for the convenient breakfast. Well worth it.
Comment from Hotel Management
15 Nov 2024 by Paul, Hotel Management
Dear Alshun,We are thrilled to see that you enjoyed your stay so much. It is always a pleasure to receive such high praise and the team and I will aim to replicate this experience moving forward. We hope to see you again soon. Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
by A verified traveler
Posted 7 Nov 2024
Excellent staff
Comment from Hotel Management
12 Nov 2024 by Paul, Hotel Management
Dear Baljit,Thank you for your feedback regarding your recent stay with us here at the Novotel Phuket City Phokeethra. We are pleased to see that you had a good stay with us especially our team member was a key point you found positive. We hope that you can come to visit again soon. Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Paul, Hotel Management
Dear Judson,Thank you so much for taking the time to rate your recent experience with us. We are thrilled to see that you had a 5* experience and we all look forward to you visiting again in the near future for another positive experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
by A verified traveler
Posted 30 Oct 2024
Good hotel not in the hext area. Pretty run down area but lots of construction going on for improvements
Comment from Hotel Management
1 Nov 2024 by Paul, Hotel Management
Dear Brant Thomas,Thank you very much for taking your time to tell us about your experience at Novotel Phuket City Phokeethra. We are pleased to read that overall your stay was good however we are sorry to hear that the local area around the hotel was a little off putting, however we would say that only the immediate road directly outside of the hotel is somewhat abandoned however within 1 sqkm there is a plethora of restaurants, bars, supermarkets, markets, shrines and we are sorry if our team did not make this clear during your stay. We hope you can visit us again soon and we can improve upon this experience. Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
by A verified traveler
Posted 30 Sep 2024
Great location. And even better staff.
Comment from Hotel Management
3 Oct 2024 by Paul, Hotel Management
Dear Michael,We really appreciate you taking your time to give us some feedback during your stay. We are pleased to read that you had a good stay with us and that the great location and staff were to your liking. We look forward to welcome you back soon.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Paul Smith, Hotel Management
Dear Kevin, Thank you for your kind review we are glad to see you enjoyed your stay and we hope to see you again soon.
by A verified traveler
Excellent Stay
Posted 19 Aug 2024 on HotelsCheck-in was wonderful with a free drink. Rooms are clean and can be cleaned daily. Staff is very helpful. Love the location.
Comment from Hotel Management
22 Aug 2024 by Paul, Hotel Management
Dear Guest,We really appreciate you taking the time to give us some feedback about your stay. We are pleased to read that you had an excellent stay with us and that the service, room cleanliness, staff and hotel location were plus points for your stay. We all hope we can welcome you back soon for another positive experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
by A verified traveler
Posted 7 Aug 2024
Everything was good about the hotel, specially the staff, very friendly and helpful.
Comment from Hotel Management
8 Aug 2024 by Paul, Hotel Management
Dear Jaime,Thank you so much for taking the time to rate your recent experience with us. We are thrilled to see that you had a 5* experience and we all look forward to you visiting again in the near future for another positive experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
22 Aug 2024 by Paul, Hotel Management
Dear Joshua,Thank you for your review of your stay at Novotel Phuket City Phokeethra.We are pleased that you enjoyed your stay overall and would welcome any additional feedback on how we can further improve.We hope to welcome you back again and deliver a 10/10 experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
