Ratings based on 295 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Place was great, very quiet if your looking to be around nothing that’s that place
by A verified traveler
Posted 15 Nov 2024
Fabulous! We staying in a 3-bdr beach villa with pool and it was absolutely perfect for a family with kids to chill and relax for a few days after a long trip from Ireland. Food was fantastic especially their multiple Vegan and vegetarian options.
by A verified traveler
Posted 16 Aug 2024
very serene property good for those who wanted a quiet place. beach is very nice nothing much to do here just.chill and relax. if ur going for first time to phuket to see attractions then stay at patong or karon area. this place is for someone who come to enjoy beaches, landscapes, less crowded and serene atmosphere with lot of green.
Comment from Hotel Management
24 Aug 2024 by Kanchalika Meesuk Resort Manager, Hotel Management
Dear Krishna,Thank you for your thoughtful review. We’re delighted to hear that you appreciated the serene atmosphere, beautiful beach, and peaceful environment of our property.Your advice on the location is very helpful for future guests. For those seeking a quieter retreat away from the bustling attractions, our property offers a perfect escape to relax and enjoy the natural surroundings.We hope to have the pleasure of welcoming you back in the future. Thank you again for sharing your experience!Warmest Regards,
by A verified traveler
Posted 2 Aug 2024
Gorgeous absolutely stunning with excellent service, great breakfast and beautiful pool/facilities. Easy to grab taxi outside of resort. Will come back 💗
Comment from Hotel Management
24 Aug 2024 by Kanchalika Meesuk Resort Manager, Hotel Management
Dear Yomphana,Thank you for your wonderful review! We’re delighted to hear that you enjoyed our stunning property, excellent service, and the breakfast and pool facilities. It’s great to know that our location made it easy for you to get around. We can’t wait to welcome you back for another memorable stay! Warmest Regards,Kanchalika MeesukResort Manager
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
24 Aug 2024 by Kanchalika Meesuk Resort Manager, Hotel Management
Dear Eric,Thank you so much for the 5-star review! We’re thrilled to hear that you had a fantastic experience with us. Your kind words and positive feedback mean a lot to our team. We look forward to welcoming you back for another wonderful stay!Warmest Regards,Kanchalika MeesukResort Manager
by A verified traveler
Nice but not the best
Posted 4 Apr 2024 on HotelsThe resort itself is quite nice if you like being remote - so remote Grab services don’t operate there. There’s a very small mini mart 2 mins up the road but otherwise not a lot within walking distance.
The staff keep the beach in front of the resort clean, but if you walk further up the beach in each direction there is lots of trash which is such a shame and does ruin the tranquil vibe.
The food was all pretty awful. The worst pasta dishes I have ever had, and the massaman curry was stupidly spicy. Breakfast was alright, but my poached eggs were so undercooked.
The staff were nice and accomodating.
The room was quite good and we enjoyed the private pool. The shower drain did not work so started to pool in the bottom so can’t have a long shower, or a daily shower as it doesn’t drain in time. The water was also cold.
Comment from Hotel Management
4 Apr 2024 by Aleenta Team, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear that you appreciated the remote beauty of our resort and the efforts of our staff in maintaining cleanliness. However, we deeply apologize for the inconveniences you experienced during your stay.Your comments regarding the limited dining options and the quality of our food are concerning. We take great pride in our culinary offerings and will address these issues with our kitchen team to ensure improvements are made.Regarding the maintenance issues in your room, we regret any discomfort caused. Rest assured, we will investigate and rectify the drainage and water temperature problems promptly.We value your constructive feedback and hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve. Please do not hesitate to reach out if you would like to discuss your stay further.Warm regards,Kanchalika MeesukResort Manager
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
22 Feb 2024 by Aleenta Resort Management Team, Hotel Management
Dear James,Thank you for taking the time to leave us a review. We truly appreciate your feedback and are pleased to see that you rated your experience with us positively.We strive to provide excellent service and experiences for all our guests, and your feedback helps us to continuously improve. If there is anything specific you feel we could do better to earn a full 5-star rating next time, please do not hesitate to let us know. Your input is invaluable to us.Thank you once again for choosing Aleenta resort and Spa. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,
by A verified traveler
Excellent
Posted 3 Dec 2023 on HotelsEverything was excellent.
Comment from Hotel Management
22 Feb 2024 by Aleenta Resort Management Team, Hotel Management
Dear Vaclav,Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found everything to be excellent during your stay with us.At Aleenta Resort and Spa we strive to provide our guests with the best possible experience, and it's always rewarding to hear that we've succeeded in our efforts. Your feedback means the world to us and serves as motivation for our team to continue delivering exceptional service.We truly appreciate your kind words and your decision to choose us for your stay. If you ever find yourself in the area again, we would be honored to welcome you back.Thank you once again for your glowing review, and we hope to have the pleasure of hosting you again in the future.Best regards,
by A verified traveler
Posted 26 Nov 2023
Hotel staff very kind and allowing us for late check out.
Comment from Hotel Management
8 Feb 2024 by Aleenta Resort Management Team, Hotel Management
Dear Qian,Thank you so much for taking the time to review Aleenta Resort and Spa Phuket Phang-nga and share your experience. We are delighted to read that you had a pleasant experience at Aleenta recently. We really appreciate your kind time reviewing us here. Your comment was such a valuable asset for us to moving forward by improving our service quality.Thank you so much for choosing us and we hope to have the opportunity to welcome you back in the near future.
by A verified traveler
Posted 26 Sep 2023
Our room was cozy, quiet and well decored. The one drawback we had was the high cost of their transportation service compared to cheaper outside options.
Comment from Hotel Management
4 Oct 2023 by Oliver , Hotel Management
Dear Dalton,Thank you so much for taking the time to review Aleenta Resort and Spa Phuket Phang-nga and share your experience. We are delighted to read that you had a pleasant experience at Aleenta recently. We really appreciate your kind time reviewing us here. Your comment was such a valuable asset for us to moving forward by improving our service quality.Thank you so much for choosing us and we hope to have the opportunity to welcome you back in the near future.
