Ratings based on 115 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 12 Nov 2024
Great location from the beach, and numerous pools, approx. 10 min walk to the high street with shops and many restaurants, great family rooms and nice selection for breakfast buffet. Had lunch a few times and kids eat free when there are paying adults, a nice touch.
by A verified traveler
Posted 23 Oct 2024
Good for kids and family, a bit overpriced for what it actually turned out to be. The rooms are not high quality. But it’s clean and fun
Comment from Hotel Management
4 Nov 2024 by Recy, Hotel Management
Dear Mr. Joseph,Thank you for sharing your feedback with us. We're happy to hear that you found our resort to be a fun and enjoyable place for kids and families. Providing a clean and welcoming environment is very important to us, and we're glad you appreciated that aspect of your stay.We're sorry to hear that the room quality and overall value did not fully meet your expectations. Your feedback is invaluable and will help us improve the experience for our guests in the future.Thank you for staying with us and we hope to have the chance to welcome you and your family back for an even better stay.
by A verified traveler
Posted 28 Sep 2024
The resort is beautiful, the rooms are a good size. The staff was friendly and very helpful. The different pools were great for families or just for adults. If you are walking it is a short walk into Khao Lak by beach or by road. If you don’t want to walk taxis are 150 baht.
Comment from Hotel Management
4 Nov 2024 by Recy, Hotel Management
Dear Kenneth,Thank you so much for sharing your wonderful review! We’re thrilled to hear that you enjoyed the beauty of our resort and found our rooms spacious and comfortable. It’s also great to know that our staff made a positive impression with their friendliness and helpfulness—providing a welcoming experience for our guests is always our goal.We’re glad you loved the variety of our pools and that they provided a fun and relaxing time for both families and adults. It’s fantastic that our convenient location made exploring Khao Lak easy, whether by foot or with a short taxi ride.We hope to welcome you back for another memorable stay in the future!
by A verified traveler
Posted 27 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Recy, Hotel Management
Thank you Mr. Ciaran for your perfect review score.
by A verified traveler
Posted 23 Mar 2024
The hotel does not have the '5-star wow factor' that other hotels further up the coast do, however the staff and location more than make up for this.
It is located on a nice quiet stretch of the beach (that is not affected too much by the tide), and within a short walk to the small town which has many good restaurants and a few bars.
The hotel was modern and clean with 5 good sized pools. The only downside was the sliding glass doors in the bathroom and the lack of sunbeds by the adult pool (during peak times). The hotel was almost full occupancy during our stay so the breakfast was a bit crowded.
The standout part of our stay was the attentiveness and interaction with the hotel staff. This was far and above what we had experienced in other hotels in this area. The friendliness and assistance made the holiday that much better than other hotels (which we had noted in other peoples reviews prior to booking). A special mention and thanks should go to the pool bar and seaside restaurant (Lily, Yogs, Janny, Kwan, Belle and Juny) along with the staff in the reception (Aidy, Hans, Kathleen and Gapyw).
by A verified traveler
Posted 27 Jan 2024
Great hotel, close enough to Kohlak Center to grab a taxi on the run and on the beach for some sun and sea. Staff were very helpful and always pleasant.
Food was very good while also being close enough to local restaurants to eat out.
Pool were always clean and fun, all in all a 10/10 experience
Comment from Hotel Management
10 Feb 2024 by Recy, Hotel Management
Dear Antony Charles, Thank you for your wonderful review! We're thrilled to hear you had a great stay and enjoyed the convenient location, delicious food and well-maintained pools. Rest assured that your positive feedback will be shared with the team. We truly appreciate your kind words and hope to welcome you back for another 10/10 experience. Kind regards, Recy
by A verified traveler
Posted 26 Jan 2024
There wasnt anything we didnt like it was just perfect in every way. We left feeling very grateful.
Comment from Hotel Management
10 Feb 2024 by Recy, Hotel Management
Dear Isabella, Thank you so much for your kind words! We're delighted to hear that your experience was perfect in every way, and it warms our hearts to know you left feeling grateful. We appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Recy
by A verified traveler
Posted 18 Apr 2023 on Hotels
by A verified traveler
50 Anniversary
Posted 18 Apr 2023 on HotelsCelebrating a family occasion with all our family and grandchildren. Great hotel for children and the adults alike lived up to all of our expectations,. Excellent value for the money. A special mention should be made of all of the staff who made our celebration so special and full of smiles
