Ratings based on 192 Verified Reviews

4.0 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Dated and dirty

Posted 10 Mar 2023 on Hotels
We had an acceptable pool villa with beach access for which we had paid handsomely however I’d have been horrified to be in the huge block rooms. The resort is jaded and unloved. The dining room is scruffy and a total covid hazard. Tabl s have dirty mats and uneven surfaces. This is the first hotel where I saw guests actually bringing in their own breakfast ( as opposed to taking fruit etc out) it c a n only be described as basic and pedestrian with poor choice and little attention to top up empty platters. The beach is beautiful unspoilt and lovely but sadly the hotel needs to refurbish and bring it into the 21st century. The decking around our villa was treacherous, peeling paint and unattractive. The gardens could be better maintained. Given better management and a makeover this hotel could be lovely as it has prime beach front position
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2023 on Hotels
4 out of 5
by A verified traveler

Great resort - just needs more guests so go soon.

Posted 11 Jul 2022 on Hotels
It is sad to see a resort of this size with only us 4 as guests for the 4 days we stayed there but despite that we still enjoyed our stay very much. We missed the very good breakfast buffet that they served in 2019 when we were there but still enjoyed a good breakfast that was cooked to order with a very good selection to choose from. The service overall was excellent but one lady, Aom, stood out with good communication skills and a real passion for serving her customers. Rooms had lots of space and comfortable beds and there was a bath and a nice walk in shower. Overall a very good hotel and I hope that things will change fast so that they can get back to normal.
4 out of 5
by A verified traveler

Posted 20 Feb 2020
Comment from Hotel Management
22 Feb 2020 by Resident Manager, Hotel Management
Thank you for your stay with us. See you soon if you like
3 out of 5
by A verified traveler from England

Posted 7 Dec 2019
I liked the friendliness and enthusiasm of the staff and the location of the hotel. The hotel is looking tired and could do with a bit of a facelift which may now happen under new ownership
Comment from Hotel Management
12 Dec 2019 by Amp, Hotel Management
Thank you for your feed back for the next improvement after de-branding.
2 out of 5
by A verified traveler

Posted 2 Dec 2019
Comment from Hotel Management
3 Dec 2019 by Amp, Hotel Management
Thank you very much for your review and hope to welcome back for the next season.
4 out of 5
by A verified traveler

Posted 18 Nov 2019
Comment from Hotel Management
22 Nov 2019 by Amp, Hotel Management
Thank you for your feedback we appreciated to serving you.
4 out of 5
by A verified traveler

Posted 17 Apr 2019
Comment from Hotel Management
17 Apr 2019 by General Manager, Hotel Management
Dear guest, It is a pleasure to read that you have enjoyed your stay and we hope to welcome you again soon. With best regards, Wim N.M. Fagel General Manager
5 out of 5
by A verified traveler

Posted 22 Mar 2019 on Hotels
Comment from Hotel Management
22 Mar 2019 by Jomkwan, Hotel Management
Dear guest, Thank you to take the time to write this wonderful review and to share with other travellers. I have shared your compliments with our team members and we hope to welcome you back very soon. With best regards, Jomkwan Jailak Rooms Division Manager
4 out of 5
by A verified traveler

Posted 1 Mar 2019 on Orbitz
It was good place have vacation at. Near to the sea and near to village
Comment from Hotel Management
2 Mar 2019 by General Manager, Hotel Management
Dear guest, Thanks for the score 4 out of 5 and we are looking forward to your next visit. With best regards, Wim N.M. Fagel General Manager